---
title: "ServiceNow Managed Service and Development"
ocid: "ocds-b5fd17-4fe417db-827b-4aed-b642-f9b87b980376"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4fe417db-827b-4aed-b642-f9b87b980376"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4fe417db-827b-4aed-b642-f9b87b980376.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4fe417db-827b-4aed-b642-f9b87b980376.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CPS"
published: "2021-05-13"
---

# ServiceNow Managed Service and Development

Buyer: CPS  
Current stage: Award  
OCID: ocds-b5fd17-4fe417db-827b-4aed-b642-f9b87b980376

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4fe417db-827b-4aed-b642-f9b87b980376)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4fe417db-827b-4aed-b642-f9b87b980376.json)

## Summary

The public procurement process is led by the Crown Procurement Service (CPS), focusing on the 'ServiceNow Managed Service and Development', classified under software package and information systems. The procurement method utilised is selective, via a call-off from a framework agreement. The contract period spans from 1 April 2021 to 31 March 2022, with a total value of £878,535. The award was made on 31 March 2021, with the award notice published on 13 May 2021, and delivery addresses include the United Kingdom, British Overseas Territories, and Europe.

This tender presents significant opportunities for businesses, especially small and medium-sized enterprises (SMEs) and voluntary sector organisations (VSCEs) that are skilled in managed services and software development. Companies focusing on IT solutions, consultancy services, and software systems integration will find this procurement particularly beneficial, enabling them to expand their service offerings and potentially collaborate with health and governmental sectors.

## Notice

This Call Off contract is for the provision of; - ServiceNow Managed Service - Optional managed services elements - Optional support and professional services consultancy - SOWs throughout the term to be defined

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0bac7b34-e6d8-4d7d-8f46-b305d305edea |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 May 2021 |
| Submission deadline | 27 Mar 2021 |
| Future notice date | Not specified |
| Award date | 30 Mar 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £878,535 |
| Lots value | Not specified |
| Awards value | £878,535 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CPS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 13 May 2021 at 11:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0bac7b34-e6d8-4d7d-8f46-b305d305edea

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0bac7b34-e6d8-4d7d-8f46-b305d305edea
  13th May 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4fe417db-827b-4aed-b642-f9b87b980376. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4fe417db-827b-4aed-b642-f9b87b980376.json.