---
title: "Ongoing support of Council telephony systems"
ocid: "ocds-b5fd17-4fefd63b-503d-402e-b57d-305c5e41f9ba"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4fefd63b-503d-402e-b57d-305c5e41f9ba"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4fefd63b-503d-402e-b57d-305c5e41f9ba.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4fefd63b-503d-402e-b57d-305c5e41f9ba.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GLOUCESTERSHIRE COUNTY COUNCIL"
published: "2021-03-19"
---

# Ongoing support of Council telephony systems

Buyer: GLOUCESTERSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-4fefd63b-503d-402e-b57d-305c5e41f9ba

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4fefd63b-503d-402e-b57d-305c5e41f9ba)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4fefd63b-503d-402e-b57d-305c5e41f9ba.json)

## Summary

Gloucestershire County Council has recently completed a tender process for the ongoing support of its telephony systems, including applications such as Jabber and Webex, following the expiration of the Sopra Steria contract. This procurement, valued at £890,329.54, falls under the communications equipment category, specifically relating to repair and maintenance services, and was concluded on 1st March 2021. The contract commenced on 1st April 2021 and will run for a duration of one year, ending on 31st March 2022, with the buyer's main office located at Shire Hall, Gloucester, in the South West of the United Kingdom.

This tender presents a significant opportunity for businesses specialising in communications and technology services. Companies that provide maintenance and support for telecommunication systems, especially those with a capacity to offer innovative solutions, could benefit from this contract. Small and medium-sized enterprises (SMEs) focusing on technological services are well-placed to compete, especially as the council continues to seek efficient and reliable support for its telephony infrastructure.

## Notice

Following on from the expiry of the current Sopra Steria contract on 31./03/2021 the Council will require ongoing support for the likes of Jabber and Webex for up to a year. This call off contract was let via a the NHS Link2 Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3544c252-5403-4a49-9840-19e99cd4613b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Mar 2021 |
| Submission deadline | 1 Mar 2021 |
| Future notice date | Not specified |
| Award date | 9 Mar 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £890,329 |
| Lots value | Not specified |
| Awards value | £890,329 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GLOUCESTERSHIRE COUNTY COUNCIL |
| Locality | GLOUCESTER |
| Post town | Gloucester |
| Postcode | GL1 2TG |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK73 Gloucestershire CC |
| Local authority | Gloucester |
| Electoral ward | Westgate |
| Westminster constituency | Gloucester |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | STONE TECHNOLOGIES LTD TRADING AS STONE GROUP |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 50 - Repair and maintenance services

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment
- 50000000 - Repair and maintenance services

## Release History

- 19 Mar 2021 at 09:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3544c252-5403-4a49-9840-19e99cd4613b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3544c252-5403-4a49-9840-19e99cd4613b
  19th March 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.gloucestershire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4fefd63b-503d-402e-b57d-305c5e41f9ba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4fefd63b-503d-402e-b57d-305c5e41f9ba.json.