---
title: "Disagreement Resolution and Mediation Service"
ocid: "ocds-b5fd17-5015d389-bed9-4ecf-a0e9-bd7eddba9638"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5015d389-bed9-4ecf-a0e9-bd7eddba9638"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5015d389-bed9-4ecf-a0e9-bd7eddba9638.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5015d389-bed9-4ecf-a0e9-bd7eddba9638.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF WALTHAM FOREST"
published: "2021-05-18"
---

# Disagreement Resolution and Mediation Service

Buyer: LONDON BOROUGH OF WALTHAM FOREST  
Current stage: Award  
OCID: ocds-b5fd17-5015d389-bed9-4ecf-a0e9-bd7eddba9638

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## Summary

The London Borough of Waltham Forest has completed the procurement process for the "Disagreement Resolution and Mediation Service," addressing needs in the education and health sectors. The tender was published on 25 March 2021, utilising an open procedure for procurement, with a total contract value of £160,000. This contract will be active from 1 August 2021 until 31 July 2025. Key details include that the service aims to resolve disagreements related to special educational needs (SEN) provisions, and it is pertinent to note that the tender period concluded on 22 April 2021.

This tender offers substantial opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in mediation and conflict resolution services, particularly those with experience in educational and health care settings. Companies well-versed in SEN provisions or with a strong background in mediation practices will find this contract particularly relevant and advantageous for expanding their service offerings within the advancing sectors of education and social care.

## Notice

The Disagreement Resolution and Mediation Service - The service helps resolves disagreements about anything to do with SEN provision. It also helps to resolve health and social care disagreements during the EHC needs assessment and EHC plan processes. The disagreement resolution arrangements are designed to resolve disagreements about the performance of duties, SEN provision, disagreements over health and social care provision and disagreements between health commissioners and local authorities and are voluntary for both parties. When required, mediation can take place following decisions by a local authority not to carry out an EHC needs assessment, not to draw up an EHC plan, after they receive a final EHC plan or amended plan, following a decision not to amend an EHC plan or a decision to cease to maintain an EHC plan.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/26b4fa46-9ffd-4e2a-9cba-69c5bbf4f70d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 May 2021 |
| Submission deadline | 22 Apr 2021 |
| Future notice date | Not specified |
| Award date | 17 May 2021 |
| Contract period | 31 Jul 2021 - 31 Jul 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £160,000 |
| Lots value | Not specified |
| Awards value | £50,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF WALTHAM FOREST |
| Locality | LONDON |
| Post town | East London |
| Postcode | E17 4JF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI53 Redbridge and Waltham Forest |
| Local authority | Waltham Forest |
| Electoral ward | Chapel End |
| Westminster constituency | Walthamstow |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GLOBAL MEDIATION |

## CPV Codes

### Divisions

- 80 - Education and training services
- 85 - Health and social work services

### Codes

- 80000000 - Education and training services
- 80340000 - Special education services
- 85000000 - Health and social work services

## Release History

- 18 May 2021 at 13:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/26b4fa46-9ffd-4e2a-9cba-69c5bbf4f70d
- 22 Apr 2021 at 09:21 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/40f8361e-71be-4a9d-9b87-9e8d1403c926
- 25 Mar 2021 at 12:16 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/40f8361e-71be-4a9d-9b87-9e8d1403c926

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/26b4fa46-9ffd-4e2a-9cba-69c5bbf4f70d
  18th May 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/40f8361e-71be-4a9d-9b87-9e8d1403c926
  22nd April 2021 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=b97a29c7-5e8d-eb11-810c-005056b64545
  Advert

## Notice URLs

- http://www.walthamforest.gov.uk/

## Provenance

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