---
title: "Framework Agreement for the Maintenance, Service and Repair of Powered Pedestrian, Industrial, Automatic, Garage Doors, Roller Shutters, Automatic Gates & Barriers"
ocid: "ocds-b5fd17-501d444f-5864-41e9-a910-1f65b14025a0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-501d444f-5864-41e9-a910-1f65b14025a0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-501d444f-5864-41e9-a910-1f65b14025a0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-501d444f-5864-41e9-a910-1f65b14025a0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2024-04-05"
---

# Framework Agreement for the Maintenance, Service and Repair of Powered Pedestrian, Industrial, Automatic, Garage Doors, Roller Shutters, Automatic Gates & Barriers

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-501d444f-5864-41e9-a910-1f65b14025a0

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## Summary

The Durham County Council has awarded a framework agreement for the maintenance, service, and repair of various types of powered pedestrian and industrial doors, garage doors, roller shutters, automatic gates, and barriers. The contract encompasses approximately 420 establishments across various sectors like office accommodation, educational establishments, leisure facilities, and more. The tender, initiated as an open procedure, was awarded with a total value of £1,848,000 and has a contract period from April 1, 2024, to March 31, 2026, providing opportunities for SMEs and VCSEs to participate in the service maintenance sector.

This contract presents a lucrative opportunity for businesses involved in repair and maintenance services within England. Companies specialising in servicing powered doors, roller shutters, gates, and barriers, both manually and electrically operated, are well-suited to compete for this framework agreement. With a significant contract value and a duration of two years, this procurement process by the Durham County Council aims to ensure reliable maintenance and repair services for a wide range of properties, encouraging small and medium-sized enterprises to engage in contractual agreements fostering business growth.

## Notice

This Framework Agreement is for the Maintenance, Service and Repair of Powered Pedestrian Doors, Industrial Doors, Garage Doors, Roller Shutters, Automatic Gates, and Barriers within Durham County Council facilities. The contract is to cover a wide and diverse range of properties, approximately 420 establishments including office accommodation, public buildings, educational establishments including Academies, leisure facilities, fire and rescue stations etc. This Specification and Contract covers the complete servicing and maintenance of all types of Powered and Roller Doors both manually and electrically operated such as, (a) Roller shutter - doors, windows, security, garage doors etc (b) Straight and curved sliding doors and prismatic and folding doors (c) Swing doors and balanced doors (d) Low energy swing doors (e) Powered Overhead Door Operators (f) Fire Curtain Shutters, horizontal/vertical (g) Gates and Barriers This Framework will be available for use by Durham County Council and the following additional Contracting Authorities, where they have entered into a Procurement Service Level Agreement (SLA) with Durham County Council: - Academy Schools and Multi-Academy Trusts in County Durham and Darlington, - Maintained Schools in County Durham and Darlington, - County Durham and Darlington Fire and Rescue Service, - Durham Constabulary and the Office of the Durham Police and Crime Commissioner, - Believe Housing - Parish Councils and Town Councils in County Durham. The above list is not exhaustive, however, and in addition to the above the Framework may also be made available to other Organisations, again where these have entered into a Procurement SLA with Durham County Council. Please access the tender documentation for free for full details of the specification and requirements via the NEPO Procontract www.nepo.org (https://www.nepo.org) and access the tender using reference DN692711. If you have any problems accessing the documents via the system, please contact the NEPO helpdesk as detailed below. The E-tendering System Support is provided for Providers by the NEPO portal administration organisation Proactis. Please use the method below that is appropriate to the issue that you are experiencing. . * Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com (http://proactis.kayako.com)) - To be used by Suppliers for non-time critical issues i.e. password resets / account queries, finding information, accessing the tender, etc. * Email (ProContractSuppliers@proactis.com) - To be used in same way as ticketing system. Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ecdeac02-7d31-47ee-bfc0-34df5b25af28 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Apr 2024 |
| Submission deadline | 16 Jan 2024 |
| Future notice date | Not specified |
| Award date | 27 Feb 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,848,000 |
| Lots value | Not specified |
| Awards value | £1,848,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5UL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | JC MAINTENANCE SERVICES; NORTH EAST DOOR SYSTEMS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50000000 - Repair and maintenance services

## Release History

- 5 Apr 2024 at 09:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ecdeac02-7d31-47ee-bfc0-34df5b25af28
- 5 Dec 2023 at 14:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c566e72e-631f-486f-a9ca-5234cd50c809

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ecdeac02-7d31-47ee-bfc0-34df5b25af28
  5th April 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/c566e72e-631f-486f-a9ca-5234cd50c809
  5th December 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- http://proactis.kayako.com
- http://www.durham.gov.uk
- https://www.nepo.org

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-501d444f-5864-41e9-a910-1f65b14025a0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-501d444f-5864-41e9-a910-1f65b14025a0.json.