---
title: "790/2019 Enforcement Agency Services"
ocid: "ocds-b5fd17-504f28d8-b37c-4c69-81f8-310d376366a8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-504f28d8-b37c-4c69-81f8-310d376366a8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-504f28d8-b37c-4c69-81f8-310d376366a8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-504f28d8-b37c-4c69-81f8-310d376366a8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROYDON COUNCIL"
published: "2021-08-13"
---

# 790/2019 Enforcement Agency Services

Buyer: CROYDON COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-504f28d8-b37c-4c69-81f8-310d376366a8

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## Summary

Croydon Council is conducting a public procurement process for the provision of Enforcement Agency Services, titled "790/2019 Enforcement Agency Services". This procurement falls within the services industry category, specifically focusing on collection agency services. Located in Croydon, England, the current stage of this procurement is the Award phase, having concluded the tender period on 18 July 2019. The framework agreement spans two years, starting from 1 November 2019 with an option to extend for an additional two years. Interested parties can contact the Procurement Team at Croydon Council via telephone at +44 2087266000 or email at procurement@croydon.gov.uk.

This tender presents an excellent opportunity for businesses specialising in enforcement agency services, particularly those involved in the collection of parking and traffic penalty charges as well as council tax and business rates. Companies that possess relevant experience and can demonstrate their capability to meet the varying demands specified in the service agreement are encouraged to participate. The procurement allows for multiple small and medium-sized enterprises (SMEs) to compete, as the Council aims to appoint up to six providers for each of the two Lots defined in the framework.

## Notice

Croydon Council is seeking to establish a Framework Agreement for the provision of Enforcement Agency Services and is inviting tenders from suitably experienced Enforcement Agency Service Providers. The Framework will consist of two Lots, namely: Lot 1 - Enforcement Agency Services for the collection of Parking and Traffic Penalty Charges. The Council will appoint the 6 highest scoring providers to the Framework. Lot 2 - Enforcement Agency Services for the collection of Council Tax and Business Rates. The Council will appoint the 6 highest scoring providers to the Framework. The Services are to be provided in line with the service specification for the relevant Lot. The requirements of the Services may vary and quantities shall not be guaranteed or warranted by the Council. The Framework will be for a term of two (2) years, with the option to extend for up to a further two (2) years in twelve (12) month increments. If you wish to register an interest in this tender exercise, please follow the steps below: * Register your company on the London Tenders Portal free of charge via the link below: https://www.londontenders.org/procontract/supplier.nsf/frm_home?openForm. * Await acceptance. You will receive an email confirming your username and password * Use your username and password to log into the London Tenders Portal and register your interest in the relevant tender: 790/2019 Enforcement Agency Services. * Shortly after you have registered your interest, you will receive a second email containing a link to access the Tender Documentation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6a988125-22c0-427c-b57b-a18ec775ee2d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Aug 2021 |
| Submission deadline | 17 Jul 2019 |
| Future notice date | Not specified |
| Award date | 3 Mar 2020 |
| Contract period | 2 Nov 2020 - 31 Oct 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROYDON COUNCIL |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR0 1EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | Fairfield |
| Westminster constituency | Croydon West |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 7 |
| Supplier names | BRISTOW & SUTOR; CDER GROUP; CHANDLERS; JACOBS; MARSTON HOLDINGS; NEWLYN; WHYTE |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 75242110 - Bailiff services
- 79940000 - Collection agency services

## Release History

- 13 Aug 2021 at 18:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6a988125-22c0-427c-b57b-a18ec775ee2d
- 11 Jun 2019 at 16:36 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e2aef59c-f28a-49f3-ae12-56adb4a40bcd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6a988125-22c0-427c-b57b-a18ec775ee2d
  13th August 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/e2aef59c-f28a-49f3-ae12-56adb4a40bcd
  11th June 2019 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.croydon.gov.uk
- https://www.londontenders.org/procontract/supplier.nsf/frm_home?openForm

## Provenance

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