---
title: "URGENT CARE RESPONSE"
ocid: "ocds-b5fd17-506c771e-8715-42c4-9baf-83201a58cb5c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-506c771e-8715-42c4-9baf-83201a58cb5c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-506c771e-8715-42c4-9baf-83201a58cb5c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-506c771e-8715-42c4-9baf-83201a58cb5c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH WEST - ACUTES"
published: "2022-02-02"
---

# URGENT CARE RESPONSE

Buyer: NHS SOUTH WEST - ACUTES  
Current stage: Award  
OCID: ocds-b5fd17-506c771e-8715-42c4-9baf-83201a58cb5c

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## Summary

The Torbay and South Devon NHS Foundation Trust, in collaboration with Devon County Council and Devon CCG, has initiated a tender for an 'Urgent Community Response Care' service. This procurement falls within the social work services sector, specifically focusing on domiciliary care in Torbay and South Devon. The tender process is currently in the Award stage, with the contract expected to commence on 1 January 2022 and last until 30 June 2022. Interested providers had until 3 November 2021 to submit their proposals, and the procurement method employed is an open procedure under the Light Touch provisions of the PCR 2015.

This tender presents an excellent opportunity for businesses in the domiciliary care or live-in care sectors to expand their services. Providers who are registered with the Care Quality Commission (CQC) and can demonstrate compliance with the Fundamental Standards specified in the Health and Social Care regulations will be particularly well-suited to compete. Given the growing demand for urgent community care services, companies that can deliver rapid support and promote client independence will find this procurement both timely and advantageous for business growth.

## Notice

Torbay and South Devon NHS Foundation Trust (the 'Trust') and its partners Devon County Council and Devon CCG are inviting Providers to apply for the provision of a domiciliary Urgent Community Response Care service in both Torbay and South Devon. This Urgent Community Response Care Service (UCR) is a 7-days a week service to prevent delayed transfers of care from hospital setting, meet the increasing need in the community, and to avoid unnecessary admissions by providing rapid care and support which promotes independence and enables clients to live as independently as possible in their own homes with the right support. The Trust has divided its requirements up into the following two (2) lots: Lot 1 - Torbay starting with 250 (block) hours per week, contract period = 6m + 12m + 12m Lot 2 - South Devon starting with 250 (block) hours per week, contract period = 6m + 12m + 12m In providing the services, the provider is required to be registered with the Care Quality Commission (CQC) and to maintain that registration throughout the contract period. All service providers must meet the 'fundamental standards' as set out in Part 3 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (as amended) (the 'Fundamental Standards') and Part 4 of the Care Quality Commission (Registration) Regulations 2009 (as amended). This procurement is open to all Providers currently in the Domiciliary Care or Live-In Care market or considering a move into either market. It is anticipated that delivery of the services will begin within 1 month of the contract award, which we anticipate to award by the end of December 2021. All potential Providers who wish to be considered will be required to complete an Invitation to Tender Pack. To register interest in applying and to download (free of charge) procurement documents, please go to https://uk.eu-supply.com/login.asp?B=NHSSW This procurement is under the 'Light Touch' provisions of the PCR 2015

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a439eeb1-f534-4198-a40d-af4d22dfd088 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Feb 2022 |
| Submission deadline | 3 Nov 2021 |
| Future notice date | Not specified |
| Award date | 15 Dec 2021 |
| Contract period | 1 Jan 2022 - 30 Jun 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £700,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH WEST - ACUTES |
| Locality | TORQUAY |
| Post town | Torquay |
| Postcode | TQ2 7AA |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK42 Torbay |
| Local authority | Torbay |
| Electoral ward | Shiphay |
| Westminster constituency | Torbay |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | BAY CARE DOMICILIARY CARE; GEM CARE SOUTH WEST |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312000 - Social work services without accommodation
- 85312400 - Welfare services not delivered through residential institutions

## Release History

- 2 Feb 2022 at 10:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a439eeb1-f534-4198-a40d-af4d22dfd088

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a439eeb1-f534-4198-a40d-af4d22dfd088
  2nd February 2022 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=39953&B=NHSSW
  Please click the attached link to access this opportunity

## Notice URLs

- https://uk.eu-supply.com/login.asp?B=NHSSW

## Provenance

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