---
title: "Self-Neglect and Hoarding Support - Framework Agreement"
ocid: "ocds-b5fd17-5073c1bd-d106-4fce-bc98-58f62cbd7801"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5073c1bd-d106-4fce-bc98-58f62cbd7801"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5073c1bd-d106-4fce-bc98-58f62cbd7801.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5073c1bd-d106-4fce-bc98-58f62cbd7801.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2023-07-10"
---

# Self-Neglect and Hoarding Support - Framework Agreement

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-5073c1bd-d106-4fce-bc98-58f62cbd7801

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5073c1bd-d106-4fce-bc98-58f62cbd7801)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5073c1bd-d106-4fce-bc98-58f62cbd7801.json)

## Summary

The Norfolk County Council has published a procurement tender titled "Self-Neglect and Hoarding Support - Framework Agreement" in the services category. The tender, with an estimated value of £3,000,000, is an open procedure with a tender period ending on 14th August 2023. The contract period is from 11th October 2023 to 9th October 2027. The Council is seeking providers to support individuals with self-neglect and hoarding challenges, including decluttering, cleaning, and biohazardous waste management.

This tender presents an opportunity for businesses, especially those in welfare services and refuse disposal, to compete for a long-term agreement with Norfolk County Council. Organisations of any size that can provide compassionate support, trauma-informed care, and practical services for individuals with self-neglect and hoarding issues are well-suited for this opportunity. The Council's focus on a broad range of approaches and its commitment to enhancing the quality of life for these individuals make it a promising collaboration for businesses in the social services sector.

## Notice

Norfolk and Waveney ICS wish to establish a Framework Agreement. We are seeing a high number of referrals into multiple services for individuals living with complex self-neglect and/or hoarding challenges. This has highlighted the opportunity to provide additional support to specifically meet the needs of these individuals. We are looking for providers of any size organisation interested in supporting individuals for self-neglect and hoarding, providing Decluttering, Cleaning, Clearance and management of biohazardous waste. Providers should have a non-judgmental, compassionate nature, incorporating an understanding of trauma and its impact on the person's ability to manage their belongings, home, and their environment. We are interested in a range of approaches to different aspects of this work, including short- and longer-term approaches and small- to larger-scale tasks. The value indicated is an estimate based on the whole life of the framework including extensions. Additional information: If you are interested in finding out more about this opportunity, please register on in-tend https://in-tendhost.co.uk/norfolkcc/aspx/Home and express an interest in this project. You will then be informed of the next steps and information will be shared. The value quoted is based on an estimate of use over the full 10 years of the framework agreement Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f4299257-ac9f-4e44-9c3c-2dc60ff632c8 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jul 2023 |
| Submission deadline | 14 Aug 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 11 Oct 2023 - 9 Oct 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORFOLK |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 85312000 - Social work services without accommodation
- 85312400 - Welfare services not delivered through residential institutions
- 90500000 - Refuse and waste related services
- 90513100 - Household-refuse disposal services

## Release History

- 10 Jul 2023 at 07:32 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f4299257-ac9f-4e44-9c3c-2dc60ff632c8
- 10 Jul 2023 at 07:32 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f4299257-ac9f-4e44-9c3c-2dc60ff632c8
- 10 Jul 2023 at 07:24 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f4299257-ac9f-4e44-9c3c-2dc60ff632c8
- 7 Jun 2023 at 12:15 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f4299257-ac9f-4e44-9c3c-2dc60ff632c8
- 7 Jun 2023 at 12:14 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f4299257-ac9f-4e44-9c3c-2dc60ff632c8
- 7 Jun 2023 at 12:10 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f4299257-ac9f-4e44-9c3c-2dc60ff632c8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f4299257-ac9f-4e44-9c3c-2dc60ff632c8
  10th July 2023 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/norfolkcc/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- http://www.norfolk.gov.uk
- https://in-tendhost.co.uk/norfolkcc/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5073c1bd-d106-4fce-bc98-58f62cbd7801. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5073c1bd-d106-4fce-bc98-58f62cbd7801.json.
