---
title: "Hillingdon Council is seeking a provider of carer support services in its capacity as the lead statutory organisation for the development and delivery of a joint carers' strategy. Hillingdon Council invites carer support providers to tender for the opportunity. The purpose of this Service is to provide support to all carers in Hillingdon. A wide range of support can contribute to preventing, reducing, or delaying the needs of carers from developing, thereby enabling them to continue in their caring role for longer. The Council requires the provision of a holistic model to enable carers to access information, advice and support. The Service Provider will develo"
ocid: "ocds-b5fd17-5074f529-936d-40d5-8f6f-99457290ebd7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5074f529-936d-40d5-8f6f-99457290ebd7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5074f529-936d-40d5-8f6f-99457290ebd7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5074f529-936d-40d5-8f6f-99457290ebd7.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LONDON BOROUGH OF HILLINGDON"
published: "2024-12-11"
---

# Hillingdon Council is seeking a provider of carer support services in its capacity as the lead statutory organisation for the development and delivery of a joint carers' strategy. Hillingdon Council invites carer support providers to tender for the opportunity. The purpose of this Service is to provide support to all carers in Hillingdon. A wide range of support can contribute to preventing, reducing, or delaying the needs of carers from developing, thereby enabling them to continue in their caring role for longer. The Council requires the provision of a holistic model to enable carers to access information, advice and support. The Service Provider will develo

Buyer: LONDON BOROUGH OF HILLINGDON  
Current stage: Tender  
OCID: ocds-b5fd17-5074f529-936d-40d5-8f6f-99457290ebd7

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## Summary

Hillingdon Council, located in Uxbridge, is inviting tenders for a comprehensive Carers Support Service for adults and young carers within the Hillingdon area. This procurement is categorised under Health and Social Work Services (CPV 85000000) and aims to establish a holistic support model. The contract term is 5 years with an optional 3-year extension, with a total estimated value of £4,160,000. The tender process is currently active with a deadline for submissions set on 22 January 2025 at 12:00 PM. The service is scheduled to commence on 1 May 2025 and conclude on 30 April 2033. The procurement method is an open procedure, suitable for SMEs and voluntary, community, and social enterprises (VCSE).

This tender presents a significant opportunity for businesses specialising in carer support services to expand their operations by providing a wide range of essential services to carers in Hillingdon. Suitable businesses include those offering information, advice, counselling, carers' assessments, peer support groups, replacement care, and training services, particularly with expertise in supporting dementia and adult mental health. By engaging in this tender, businesses can contribute to a community-focused initiative and secure a long-term contract that promises consistent demand for their services.

## Notice

Carers Support Services for Adults. The Contract term will be for a 5 plus optional 3 year extension. The value represents the full 8 years (PS520K/annum) The Council is commissioning the Service in its capacity as the lead statutory organisation for the development and delivery of a joint carers' strategy. The purpose of this Service is to provide support to all carers in Hillingdon. A wide range of support can contribute to preventing, reducing, or delaying the needs of carers from developing, thereby enabling them to continue in their caring role for longer. The Council requires the provision of a holistic model to enable carers to access information, advice and support. The Service Provider will develop, maintain and deliver a range of person-centred and co-ordinated Services for carers in Hillingdon. The Service Provider will be responsible for ensuring safe, high quality, non-discriminatory carer services appropriate to the diverse needs of the Borough. The support services are for adults and young carers in Hillingdon. The services include: * Information, advice and guidance, including specialist provision linked to dementia and adult mental health. * Maintenance of a carers' register. * Carers assessments, i.e., adult carers, parent carers & young carers. * Counselling and emotional support. * Peer support groups and signposting to other community-based groups, including faith groups. * Replacement care, i.e., home-based short breaks. * Carer engagement programme. * Training for carers (directly provided or facilitated), e.g., first aid, falls prevention, lasting power of attorney. * Work with schools to help identify, and provide support to, young carers. For full details of the services please review the service specification.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7ccf4a33-95d8-4a27-93db-ae26c811cb03 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Dec 2024 |
| Submission deadline | 22 Jan 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Apr 2025 - 30 Apr 2033 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,160,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HILLINGDON |
| Locality | UXBRIDGE |
| Post town | Southall |
| Postcode | UB8 1UW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI74 Harrow and Hillingdon |
| Local authority | Hillingdon |
| Electoral ward | Uxbridge |
| Westminster constituency | Uxbridge and South Ruislip |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 11 Dec 2024 at 17:40 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7ccf4a33-95d8-4a27-93db-ae26c811cb03

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7ccf4a33-95d8-4a27-93db-ae26c811cb03
  11th December 2024 - Opportunity notice on Contracts Finder
- https://supplierlive.proactisp2p.com/Account/Login?cid=HILLINGDON
  Proactis Supplier Network

## Provenance

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