---
title: "Cloud Based CRM System"
ocid: "ocds-b5fd17-507651de-7d24-4ab2-8a78-fc131872b733"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-507651de-7d24-4ab2-8a78-fc131872b733"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-507651de-7d24-4ab2-8a78-fc131872b733.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-507651de-7d24-4ab2-8a78-fc131872b733.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "UNITED KINGDOM ATOMIC ENERGY AUTHORITY"
published: "2024-07-05"
---

# Cloud Based CRM System

Buyer: UNITED KINGDOM ATOMIC ENERGY AUTHORITY  
Current stage: Tender  
OCID: ocds-b5fd17-507651de-7d24-4ab2-8a78-fc131872b733

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-507651de-7d24-4ab2-8a78-fc131872b733)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-507651de-7d24-4ab2-8a78-fc131872b733.json)

## Summary

The United Kingdom Atomic Energy Authority (UKAEA) is seeking a Cloud Based CRM System as part of an open procurement process. The project aims to implement an out-of-the-box CRM solution, offered as Software as a Service, for its Business Development Department. The contract value is £220,000 with a minimum value of £150,000. The procurement deadline is on 6th August 2024, and the contract period is from 1st October 2024 to 30th September 2026.

This tender by UKAEA presents an opportunity for businesses specialising in Customer Relation Management software packages to expand their market presence. Small and Medium-sized Enterprises (SMEs) and Voluntary, Community, and Social Enterprises (VCSEs) are encouraged to participate. The procurement process is open to businesses in various locations, including the United Kingdom, Europe, British Oversea Territories, Channel Islands, Isle of Man, and the rest of the world, reflecting a global business opportunity.

## Notice

The UKAEA is seeking an out of the box CRM solution that requires minimum configuration. The solution is expected to be offered as SaaS with the data centre located in the UK or EU. The tool will be mainly used by the Business Development Department (BD) of the UKAEA works with internal and external stakeholders to identify opportunities for collaborations, commercial deals, and inward investment opportunities. Its external stake holders include funding agencies, academic and research institutions, public and private sector entities in the UK and abroad. All figures excluding VAT

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/21b9d479-35a7-42a3-8776-c975b68a07d0 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jul 2024 |
| Submission deadline | 6 Aug 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Sep 2024 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £220,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNITED KINGDOM ATOMIC ENERGY AUTHORITY |
| Locality | ABINGDON |
| Post town | Oxford |
| Postcode | OX14 3DB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ14 Oxfordshire CC |
| Local authority | South Oxfordshire |
| Electoral ward | Sandford & the Wittenhams |
| Westminster constituency | Didcot and Wantage |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48445000 - Customer Relation Management software package

## Release History

- 5 Jul 2024 at 15:07 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/21b9d479-35a7-42a3-8776-c975b68a07d0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/21b9d479-35a7-42a3-8776-c975b68a07d0
  5th July 2024 - Opportunity notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=83434&B=UKAEA
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/72814
  User / Company

## Notice URLs

- http://www.gov.uk/government/organisations/uk-atomic-energy-authority

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-507651de-7d24-4ab2-8a78-fc131872b733. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-507651de-7d24-4ab2-8a78-fc131872b733.json.