---
title: "Resource Augmentation for BaNCS Development & Live Support of the DWP Technology Children Platform"
ocid: "ocds-b5fd17-507baf9a-5f0e-4b35-a1fe-b9f24203be88"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-507baf9a-5f0e-4b35-a1fe-b9f24203be88"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-507baf9a-5f0e-4b35-a1fe-b9f24203be88.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-507baf9a-5f0e-4b35-a1fe-b9f24203be88.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2017-05-04"
---

# Resource Augmentation for BaNCS Development & Live Support of the DWP Technology Children Platform

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-507baf9a-5f0e-4b35-a1fe-b9f24203be88

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## Summary

The Department for Work and Pensions is undergoing a procurement process for the contract titled "Resource Augmentation for BaNCS Development & Live Support of the DWP Technology Children Platform." This procurement falls under the services category, specifically focusing on software support and development services. The project is currently in the Award stage, with the contract period commencing on 8 March 2017 and concluding on 7 March 2019. This selective procurement method follows a restricted procedure, and the total contract value amounts to £1,984,160. Delivery will take place in the North East region of the United Kingdom, with a tender period that recently ended on 6 October 2016.

This contract presents significant opportunities for businesses specialising in software development and technical support. Companies with expertise in integrating systems similar to TCS BaNCS, along with other elements such as Siebel and BPM, would be particularly well-suited to compete. The nature of the work requires flexible capacity for development activities and ongoing live support, which makes it ideal for firms that can allocate resources effectively and manage high-demand scenarios, including 24/7 on-call coverage. By participating in this procurement, businesses can expand their foothold within government contracting, leveraging their skills to deliver innovative solutions in a robust governmental framework.

## Notice

The Supplier is required to provide flexible capacity and capability to support DWP by providing technical specialist resource that can deliver outcomes in the areas of development activities necessary to satisfy the requirements for development/change/repair across a series of releases, and Live Support necessary to satisfy the requirements for a stable performance application/system of the DWP Technology Children Platform. Key technology is TCS BaNCS. TCS BaNCS is part of a highly integrated solution, which includes Siebel, BPM, OBIEE, Adobe and Documentum. Please note that Development and Live Support requirements relating to these technologies will be delivered via by a separate contract agreement. The new Supplier will need to gain an understanding of the existing solution to be able to provide support and to deliver future developments with minimal disruption. DWP retains the right to place resources into a team from other suppliers where a supplier or resource has a particular strength. Typically resource will be required to work a minimum of 7.5 hours/day, 5 days/week. NB: Some weekend work will be required for discrete project work and support resource will be required to cover 24/7 on an on call basis.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9dd5f5e4-9813-46aa-b15b-d9d3a6986c8f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 May 2017 |
| Submission deadline | 6 Oct 2016 |
| Future notice date | Not specified |
| Award date | 7 Mar 2017 |
| Contract period | 8 Mar 2017 - 7 Mar 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,984,160 |
| Lots value | Not specified |
| Awards value | £1,984,160 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | WARRINGTON |
| Post town | Not specified |
| Postcode | WA5 6XG |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TATA CONSULTANCY SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services
- 72262000 - Software development services

## Release History

- 4 May 2017 at 10:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9dd5f5e4-9813-46aa-b15b-d9d3a6986c8f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9dd5f5e4-9813-46aa-b15b-d9d3a6986c8f
  4th May 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e5b7f2c6-8f8d-442d-948e-f4f4315a1622
  The Authority Requirements
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/470ece08-320b-4bb1-89b3-6b0ef17bc9a4
  The Authority Requirements - RFP
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/de3d9f58-06e2-4b77-a3b6-11996386d54b
  The Call-off Contract
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/86f51185-0fbb-402d-849c-dbb72984dbba
  The DOS Framework Agreement

## Notice URLs

- http://www.gov.uk

## Provenance

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