---
title: "Legal Services to support the Contact Centre Modernisation Programme - Awarded Contract"
ocid: "ocds-b5fd17-508a6d96-569e-4ba5-8069-679e160f7d85"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-508a6d96-569e-4ba5-8069-679e160f7d85"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-508a6d96-569e-4ba5-8069-679e160f7d85.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-508a6d96-569e-4ba5-8069-679e160f7d85.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2024-11-05"
---

# Legal Services to support the Contact Centre Modernisation Programme - Awarded Contract

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-508a6d96-569e-4ba5-8069-679e160f7d85

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-508a6d96-569e-4ba5-8069-679e160f7d85)  
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## Summary

The Department for Work and Pensions has awarded the contract for "Legal Services to support the Contact Centre Modernisation Programme" to DWF Law LLP. This procurement falls under the industry category of legal services and was executed through a call-off from the CCS framework RM6179 Legal Services Panel, Lot 1 - General Legal Advice Services. The contract, valued at GBP 40,000, commenced on 11 October 2024 and is set to conclude on 25 September 2025. The main delivery address is in Leeds, LS2 7UA, England, and services are extended to various regions, including British Overseas Territories, Channel Islands, Europe, Isle of Man, and worldwide.

This contract offers businesses specialising in legal services a valuable opportunity to engage with a significant government department, the Department for Work and Pensions. The selective procurement method indicates it is suited for capable and established SMEs, excluding VCSEs. Firms looking to expand their portfolio with government clients and secure continuous work in the public sector would find this tender particularly attractive. The involvement in such a high-profile programme can enhance industry reputation and potentially lead to further opportunities within public sector contracts.

## Notice

Legal Services to support the Contact Centre Modernisation Programme - Awarded Contract. Additional information: Direct Award through CCS framework RM6179 Legal Services Panel, Lot 1 - General Legal Advice Services. project_26574, ecm_12208

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/54906b02-7554-4779-8de8-cd31199206c6 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Nov 2024 |
| Submission deadline | 4 Oct 2024 |
| Future notice date | Not specified |
| Award date | 10 Oct 2024 |
| Contract period | 10 Oct 2024 - 25 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,000 |
| Lots value | Not specified |
| Awards value | £40,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DWF LAW |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79100000 - Legal services

## Release History

- 5 Nov 2024 at 08:15 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/54906b02-7554-4779-8de8-cd31199206c6
- 28 Oct 2024 at 13:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/54906b02-7554-4779-8de8-cd31199206c6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/54906b02-7554-4779-8de8-cd31199206c6
  5th November 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/909d6b4c-94db-4e62-ba8d-0ddba4ba01af
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-508a6d96-569e-4ba5-8069-679e160f7d85. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-508a6d96-569e-4ba5-8069-679e160f7d85.json.