---
title: "Home Office Biometrics Managed Service Provider (MSP)"
ocid: "ocds-b5fd17-509f679f-24f5-4c8b-8d95-df165ae80111"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-509f679f-24f5-4c8b-8d95-df165ae80111"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-509f679f-24f5-4c8b-8d95-df165ae80111.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-509f679f-24f5-4c8b-8d95-df165ae80111.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2018-11-27"
---

# Home Office Biometrics Managed Service Provider (MSP)

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-509f679f-24f5-4c8b-8d95-df165ae80111

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-509f679f-24f5-4c8b-8d95-df165ae80111)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-509f679f-24f5-4c8b-8d95-df165ae80111.json)

## Summary

The procurement process titled "Home Office Biometrics Managed Service Provider (MSP)" was initiated by the Home Office, focusing on the IT services industry. The tender is classified under "IT services: consulting, software development, Internet and support" and aimed to deliver a comprehensive solution for integrating various IT systems into a user-friendly service. The tender period concluded on 3rd July 2018, with an awarded contract value of £4,500,000, covering a contractual period from 8th August 2018 to 7th August 2020. This selective procurement was executed through a call-off from a framework agreement.

This tender presents significant opportunities for businesses specialising in IT services, particularly those with expertise in biometric systems, cloud-based solutions, and IT infrastructure management. Companies that meet the criteria for small and medium-sized enterprises (SMEs) will find this tender particularly relevant, as the Home Office prioritises engaging with diverse supplier bases. Firms capable of providing innovative technology solutions that enhance user-centric services, especially those transitioning from legacy systems, will be well-positioned to compete for future contracts in this domain.

## Notice

The Managed Service Provider (MSP) will work with the Buyer's Programme team to deliver a large, complex programme converging IT systems into a cohesive, cost effective, user centred service. This will include elements of legacy outsourced Services (typically biometric systems) being transition into new and mixed delivery architectures including but not limited to Cloud-based services, Buyer managed environments, and/or 3rd party technical infrastructures and/or capabilities.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/549867be-6441-4f6b-b5f0-413e09d43141 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Nov 2018 |
| Submission deadline | 3 Jul 2018 |
| Future notice date | Not specified |
| Award date | 26 Jul 2018 |
| Contract period | 7 Aug 2018 - 7 Aug 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,500,000 |
| Lots value | Not specified |
| Awards value | £4,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INVESTIGO |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 27 Nov 2018 at 16:54 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/549867be-6441-4f6b-b5f0-413e09d43141
- 27 Nov 2018 at 16:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/549867be-6441-4f6b-b5f0-413e09d43141

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/549867be-6441-4f6b-b5f0-413e09d43141
  27th November 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-509f679f-24f5-4c8b-8d95-df165ae80111. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-509f679f-24f5-4c8b-8d95-df165ae80111.json.