--- title: "EHRC 1617-44 Finance Systems - Second and Third Line Support" ocid: "ocds-b5fd17-50d82a89-3165-4bd7-a55b-37f724b21f2f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-50d82a89-3165-4bd7-a55b-37f724b21f2f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-50d82a89-3165-4bd7-a55b-37f724b21f2f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-50d82a89-3165-4bd7-a55b-37f724b21f2f.json" source: "Contracts Finder" current_stage: "Tender" buyer: "EQUALITY AND HUMAN RIGHTS COMMISSION" published: "2017-03-06" --- # EHRC 1617-44 Finance Systems - Second and Third Line Support Buyer: EQUALITY AND HUMAN RIGHTS COMMISSION Current stage: Tender OCID: ocds-b5fd17-50d82a89-3165-4bd7-a55b-37f724b21f2f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-50d82a89-3165-4bd7-a55b-37f724b21f2f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-50d82a89-3165-4bd7-a55b-37f724b21f2f.json) ## Summary The Equality and Human Rights Commission (EHRC) is conducting a procurement process titled "EHRC 1617-44 Finance Systems - Second and Third Line Support". This project falls under the services industry, specifically focusing on software support services. The procurement is currently in the tender stage, with applications due by 4 April 2017. The support services will commence on 23 May 2017 and continue until 22 May 2018. Delivery is expected to occur in Manchester, North West, UK, where the organisation is based. The total estimated value of the contract is £120,000, with a minimum value of £40,000, and the procurement method is an open procedure. This tender presents significant business opportunities for providers of IT support services, particularly those specialising in finance software. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as their expertise in delivering tailored IT solutions and support could align well with the EHRC's requirements. Vendors capable of managing software upgrades, providing best practice advice, and maintaining communication with the Commission's ICT and Finance departments would be especially suitable for this contract. ## Notice The Commission wishes to procure a supplier who will be the single source of second and third line support for our portfolio of finance software training and support as required best practice advice and guidance concerning upgrading and patching of systems. Act as source of patching software and notification. The successful bidder will provide a support service acting as a second and third line to the Commission's in-house ICT Service Desk. The supplier can therefore expect to have contact with the Commission's IT department as well as the Finance department's user base. Additional information: Instructions to Suppliers: To access the opportunity select the Contact Us button on our home page of www.equalityhumanrights.com https://www.equalityhumanrights.com/en/contact-us Then select Procurement Opportunities https://www.equalityhumanrights.com/en/contact-us/procurement-opportunities (75 characters no spaces) followed by Procurement Portal https://procurement.equalityhumanrights.com/procontract/ehrc/supplier.nsf/frm_ho me?ReadForm (91 characters no spaces) Once at the Portal select the stated opportunity and follow the instructions ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c3257e47-7594-4ea8-8a6a-a1439d996986 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 6 Mar 2017 | | Submission deadline | 4 Apr 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 22 May 2017 - 22 May 2018 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £120,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | EQUALITY AND HUMAN RIGHTS COMMISSION | | Locality | MANCHESTER | | Post town | Manchester | | Postcode | M4 3AQ | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD33 Manchester | | Local authority | Manchester | | Electoral ward | Piccadilly | | Westminster constituency | Manchester Central | | Delivery location | TLD North West (England) | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72250000 - System and support services - 72253200 - Systems support services - 72261000 - Software support services ## Release History - 6 Mar 2017 at 10:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c3257e47-7594-4ea8-8a6a-a1439d996986 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/c3257e47-7594-4ea8-8a6a-a1439d996986 6th March 2017 - Opportunity notice on Contracts Finder ## Notice URLs - https://procurement.equalityhumanrights.com/procontract/ehrc/supplier.nsf/frm_ho - https://www.equalityhumanrights.com/en/contact-us - https://www.equalityhumanrights.com/en/contact-us/procurement-opportunities ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-50d82a89-3165-4bd7-a55b-37f724b21f2f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-50d82a89-3165-4bd7-a55b-37f724b21f2f.json.