---
title: "Healthwatch Portsmouth and NHS Independent Health Complaints Advocacy (IHCA)"
ocid: "ocds-b5fd17-50e2ae26-96db-441b-b36f-5a71db0372a5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-50e2ae26-96db-441b-b36f-5a71db0372a5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-50e2ae26-96db-441b-b36f-5a71db0372a5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-50e2ae26-96db-441b-b36f-5a71db0372a5.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "PORTSMOUTH CITY COUNCIL"
published: "2020-12-14"
---

# Healthwatch Portsmouth and NHS Independent Health Complaints Advocacy (IHCA)

Buyer: PORTSMOUTH CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-50e2ae26-96db-441b-b36f-5a71db0372a5

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## Summary

The Portsmouth City Council is currently seeking qualified suppliers to submit tenders for the Healthwatch Portsmouth and NHS Independent Health Complaints Advocacy (IHCA) services. This procurement falls under the health and social work services category and is located in the South East of England. The tender submission deadline is set for 22nd January 2021 at 12:00, with a target contract award date of 24th February 2021. The expected contract duration is three years, with the possibility of extension up to a maximum of seven years, and an estimated annual value of £130,000.

This tender presents significant opportunities for businesses operating within the health and social care sectors, particularly those that specialise in advocacy services, client support, and social work. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to compete, as the procurement is designed to enhance local health and social care provision. Participating in this contract could allow businesses to expand their reach and impact within the community, providing critical services that empower residents and improve healthcare access.

## Notice

Portsmouth City Council, 'the council', is inviting suitably qualified suppliers to submit tenders for the provision of the Healthwatch Portsmouth and NHS Independent Health Complaints Advocacy (IHCA) services. The aim of Local Healthwatch is to give citizens and communities a stronger voice to influence and challenge how health and social care services are provided within their locality. The IHCA is a client-led independent service providing information and support to residents who wish to make a complaint about an NHS health service. The target date for award of contract is 24th February 2021 to commence on 1st April 2021. The contract will run for an initial term of 3 years with possibility of extending the term by a further 4 years to a maximum total term of 7 years in increments to be agreed. The estimated value of the contract is PS130,000 per annum. Application is via submission of tenders by 22nd January 2021 at 12:00 via the Council's e-sourcing solution InTend. Additional information: Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/accbdc12-2eeb-485d-a28c-7738796ec857 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Dec 2020 |
| Submission deadline | 22 Jan 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Apr 2021 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £910,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PORTSMOUTH CITY COUNCIL |
| Locality | HAMPSHIRE |
| Post town | Portsmouth |
| Postcode | PO1 2BJ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ31 Portsmouth |
| Local authority | Portsmouth |
| Electoral ward | Charles Dickens |
| Westminster constituency | Portsmouth South |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 85100000 - Health services
- 85140000 - Miscellaneous health services
- 85300000 - Social work and related services
- 85310000 - Social work services
- 85320000 - Social services
- 85321000 - Administrative social services
- 98000000 - Other community, social and personal services

## Release History

- 14 Dec 2020 at 09:35 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/accbdc12-2eeb-485d-a28c-7738796ec857
- 14 Dec 2020 at 09:35 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/accbdc12-2eeb-485d-a28c-7738796ec857
- 14 Dec 2020 at 09:32 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/accbdc12-2eeb-485d-a28c-7738796ec857
- 11 Dec 2020 at 22:15 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/accbdc12-2eeb-485d-a28c-7738796ec857
- 11 Dec 2020 at 22:15 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/accbdc12-2eeb-485d-a28c-7738796ec857

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/accbdc12-2eeb-485d-a28c-7738796ec857
  14th December 2020 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/portsmouthcc/aspx/
  Additional information on how to apply for this contract

## Provenance

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