--- title: "Neighbourhood Officer (Anti-social Behaviour)" ocid: "ocds-b5fd17-50f8c798-9026-4203-87ca-244052f2d17b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-50f8c798-9026-4203-87ca-244052f2d17b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-50f8c798-9026-4203-87ca-244052f2d17b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-50f8c798-9026-4203-87ca-244052f2d17b.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL" published: "2021-08-27" --- # Neighbourhood Officer (Anti-social Behaviour) Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL Current stage: Tender OCID: ocds-b5fd17-50f8c798-9026-4203-87ca-244052f2d17b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-50f8c798-9026-4203-87ca-244052f2d17b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-50f8c798-9026-4203-87ca-244052f2d17b.json) ## Summary The Sandwell Metropolitan Borough Council is seeking a Neighbourhood Officer for Anti-Social Behaviour (ASB) services, with a rate of £12.95 per hour for 21 hours a week. This procurement process is currently in the Tender stage, with submissions due by 12:00 noon on Thursday, 2nd September 2021. The role is a temporary agency position expected to start on 5th September 2021 and conclude by 30th November 2021. The position is based in the West Midlands, with some work-from-home flexibility and requires experience in ASB management, legal documentation, and case handling. This opportunity presents significant potential for growth for businesses specialising in personnel supply and agency services, particularly those with expertise in social services or law enforcement. Agencies that can demonstrate relevant experience in recruiting for complex case management roles, particularly in ASB or community safety, will find this tender particularly suitable. Submissions must include CVs, references, and comprehensive cost details, as well as compliance with invoicing requirements outlined by the Council. ## Notice Job Title: Neighbourhood Officer (ASB) Rate of pay: PS12.95 per hour (PAYE) Hours: 21 hours Location: WFH- with some office/visits expected Start date: ASAP Contract type: Agency Temporary only Job Description and Personnel Specification are attached, which also provides more information above the role. Brief description: As a Neighbourhood ASB Officer you will manage a caseload of complex anti-social behaviour cases (including Prevention and Enforcement cases) and ensure all performance targets are met. Based within one of Sandwell's 6 towns, you will ensure that anti-social behaviour complaints are dealt with swiftly and effectively; in accordance with Policy and guidance. This role will include interviewing victims, witness and perpetrators of ASB, collecting & assessing evidence as well as taking action to prevent and resolve issues. The role will also require you to prepare legal documents and to liaise with legal teams, to progress cases through the civil and criminal courts including writing statements, compiling evidence files, attend court hearings and personally serve court paperwork. The successful candidate must have relevant experience, working in an ASB/Crime/ Enforcement environment or in another similar role. They must also have excellent communication skills and have a strong ability to deal with complex cases and needs. You will also require significant background Anti-Social Behaviour (ASB) Management and will be familiar with complex casework and interactions with the public. Experience in the application of the ASB Community Trigger (ASB Crime and Policing Act, 2014) would also be essential. To be a successful Neighbourhood ASB officer you must have a comprehensive knowledge of ASB legislation both Civil and Criminal and a proven track record of achieving targets and getting positive outcomes. You must have at least 2 years current or recent experience in this type of work or in a related field including ASB, Community safety, Neighbourhood management or Housing No DBS check is required for this role. Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs. Please note this advert is also out with our Master Vendor You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice. The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to registe... Additional information: Job Title: Neighbourhood Officer (ASB) Rate of pay: PS12.95 per hour (PAYE) Hours: 21 hours Location: WFH- with some office/visits expected Start date: ASAP Contract type: Agency Temporary only Job Description and Personnel Specification are attached, which also provides more information above the role. Brief description: As a Neighbourhood ASB Officer you will manage a caseload of complex anti-social behaviour cases (including Prevention and Enforcement cases) and ensure all performance targets are met. Based within one of Sandwell's 6 towns, you will ensure that anti-social behaviour complaints are dealt with swiftly and effectively; in accordance with Policy and guidance. This role will include interviewing victims, witness and perpetrators of ASB, collecting & assessing evidence as well as taking action to prevent and resolve issues. The role will also require you to prepare legal documents and to liaise with legal teams, to progress cases through the civil and criminal courts including writing statements, compiling evidence files, attend court hearings and personally serve court paperwork. The successful candidate must have relevant experience, working in an ASB/Crime/ Enforcement environment or in another similar role. They must also have excellent communication skills and have a strong ability to deal with complex cases and needs. You will also require significant background Anti-Social Behaviour (ASB) Management and will be familiar with complex casework and interactions with the public. Experience in the application of the ASB Community Trigger (ASB Crime and Policing Act, 2014) would also be essential. To be a successful Neighbourhood ASB officer you must have a comprehensive knowledge of ASB legislation both Civil and Criminal and a proven track record of achieving targets and getting positive outcomes. You must have at least 2 years current or recent experience in this type of work or in a related field including ASB, Community safety, Neighbourhood management or Housing No DBS check is required for this role. Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs. Please note this advert is also out with our Master Vendor You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice. The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents, you will be required to opt in. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810. Closing Date: Thursday 2nd September 2021 at 12.00noon Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d3f0b5a7-04c3-4ece-b522-dadf9f3cdd8a | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Aug 2021 | | Submission deadline | 2 Sep 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 5 Sep 2021 - 30 Nov 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £2,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL | | Locality | WEST MIDLANDS | | Post town | Birmingham | | Postcode | B70 8SZ | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG37 Sandwell | | Local authority | Sandwell | | Electoral ward | West Bromwich Central | | Westminster constituency | West Bromwich | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79620000 - Supply services of personnel including temporary staff ## Release History - 27 Aug 2021 at 11:44 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d3f0b5a7-04c3-4ece-b522-dadf9f3cdd8a ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d3f0b5a7-04c3-4ece-b522-dadf9f3cdd8a 27th August 2021 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/sandwellmbc/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/sandwellmbc ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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