---
title: "Service Integration and Management (SIAM) Partner"
ocid: "ocds-b5fd17-5168ffd0-9c25-481d-9fd5-93af5d831825"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5168ffd0-9c25-481d-9fd5-93af5d831825"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5168ffd0-9c25-481d-9fd5-93af5d831825.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5168ffd0-9c25-481d-9fd5-93af5d831825.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NS&I"
published: "2023-01-18"
---

# Service Integration and Management (SIAM) Partner

Buyer: NS&I  
Current stage: Award  
OCID: ocds-b5fd17-5168ffd0-9c25-481d-9fd5-93af5d831825

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## Summary

NS&I has awarded a contract for "Service Integration and Management (SIAM) Partner" via the Crown Commercial Services RM6100 Technology Services 3 framework. The procurement is for IT services, specifically consulting, software development, Internet, and support. The contract has been awarded to Capgemini UK plc. The tender was selective, and it was a call-off from a framework agreement. The contract period is from January 3, 2023, to January 2, 2025. The tender period ended on September 8, 2022. NS&I is located in Sanctuary Buildings, 20 Great Smith Street, London, SW1P 3BT, England, in the Yorkshire and the Humber region.

This procurement opportunity can benefit businesses in the IT services sector, particularly those experienced in SIAM and service integration. Companies with expertise in detailed SIAM operating model design, building in-house SIAM capability, supporting onboarding of new managed services, and transitioning from legacy services would be well-suited to compete. The tender presents an opportunity for growth and collaboration with NS&I to enhance their service integration and management processes, governance, and structures, ultimately supporting their future disaggregated service model.

## Notice

*** Contract awarded via Crown Commercial Services RM6100 Technology Services 3 framework*** NS&I is seeking to appoint a SIAM partner to support the programme team and existing business functions to establish service integration and management processes, governance, and structures to allow the new managed services to be managed by NS&I as they are onboarded. The SIAM partner will help NS&I to develop the in-house capability and capacity needed for its future disaggregated service model. The SIAM partner will be expected to support the transition from the single managed service and onboard the new managed services. The high-level scope of activities that the SIAM Partner should be asked to perform for NS&I has been agreed by consensus and is: - Detailed SIAM operating model design and implementation - Build inhouse SIAM capability and capacity - Support onboarding of the two new managed services - Support to transition from legacy services - Provide resources to support the operation of the SIAM capability Contract awarded for an initial term of 24 months with a further 12 month optional extension available.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0a053531-151e-486e-a603-f5310eeda07f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jan 2023 |
| Submission deadline | 8 Sep 2022 |
| Future notice date | Not specified |
| Award date | 22 Dec 2022 |
| Contract period | 3 Jan 2023 - 2 Jan 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NS&I |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3BT |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPGEMINI |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 18 Jan 2023 at 11:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0a053531-151e-486e-a603-f5310eeda07f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0a053531-151e-486e-a603-f5310eeda07f
  18th January 2023 - Awarded contract notice on Contracts Finder
- https://app.panacea-software.com/nsandi/
  Click above to Apply (link to e-procurement portal)

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5168ffd0-9c25-481d-9fd5-93af5d831825. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5168ffd0-9c25-481d-9fd5-93af5d831825.json.