---
title: "Microsoft Unified Support"
ocid: "ocds-b5fd17-51715a71-2e23-46a9-b6f3-5a9eabc9f374"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-51715a71-2e23-46a9-b6f3-5a9eabc9f374"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-51715a71-2e23-46a9-b6f3-5a9eabc9f374.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-51715a71-2e23-46a9-b6f3-5a9eabc9f374.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2024-08-30"
---

# Microsoft Unified Support

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-51715a71-2e23-46a9-b6f3-5a9eabc9f374

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-51715a71-2e23-46a9-b6f3-5a9eabc9f374)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-51715a71-2e23-46a9-b6f3-5a9eabc9f374.json)

## Summary

The Financial Ombudsman Service, based in London, has completed the procurement process for a 12-month Microsoft Unified Support agreement, valued at £293,894 GBP. This contract falls within the industry category of computer support and consultancy services (CPV 72600000). The procurement method used was selective, specifically a call-off from a framework agreement. The tender reached its award stage with the contract period starting on 28th June 2024 and ending on 27th June 2025. This service is intended to cover various locations including the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom.

This tender presents a significant opportunity for businesses specialising in IT support and consultancy, particularly those capable of delivering large-scale support services similar to Microsoft Limited, the selected supplier. Although the procurement was not marked as suitable for SMEs or VCSEs, businesses with a strong background in comprehensive IT support could benefit from such governmental contracts to enhance their business portfolio and credibility in the industry.

## Notice

Provision of a 12 month Microsoft Unified Support agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/80ff62db-1367-4eda-ba7a-215b1ed24738 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Aug 2024 |
| Submission deadline | 1 Jun 2024 |
| Future notice date | Not specified |
| Award date | 26 Jun 2024 |
| Contract period | 27 Jun 2024 - 27 Jun 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £293,894 |
| Lots value | Not specified |
| Awards value | £293,894 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72600000 - Computer support and consultancy services

## Release History

- 30 Aug 2024 at 10:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/80ff62db-1367-4eda-ba7a-215b1ed24738

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/80ff62db-1367-4eda-ba7a-215b1ed24738
  30th August 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-51715a71-2e23-46a9-b6f3-5a9eabc9f374. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-51715a71-2e23-46a9-b6f3-5a9eabc9f374.json.