---
title: "FSA515 Employee Assistance Programme for the Food Standards Agency"
ocid: "ocds-b5fd17-518b52b3-e9ae-4f06-9d88-ad61f55bf51b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-518b52b3-e9ae-4f06-9d88-ad61f55bf51b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-518b52b3-e9ae-4f06-9d88-ad61f55bf51b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-518b52b3-e9ae-4f06-9d88-ad61f55bf51b.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "FOOD STANDARDS"
published: "2017-04-27"
---

# FSA515 Employee Assistance Programme for the Food Standards Agency

Buyer: FOOD STANDARDS  
Current stage: Tender  
OCID: ocds-b5fd17-518b52b3-e9ae-4f06-9d88-ad61f55bf51b

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## Summary

The Food Standards Agency (FSA), a non-ministerial government department dedicated to protecting food consumers, is seeking tenders for the "FSA515 Employee Assistance Programme." This procurement falls under the services category, focusing on telephone operator and call centre services. The tender is currently active, with the deadline for submissions set for 16 May 2017. The successful contract is expected to commence on 1 July 2017 and last until 30 June 2018. The procurement process is being carried out through an open procedure, allowing a wide range of suppliers to participate.

This tender presents an excellent opportunity for businesses specialising in employee assistance programmes, mental health support services, or call centre operations. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly encouraged to apply, as the FSA aims to enhance workforce wellbeing and performance. Suppliers capable of delivering comprehensive and flexible support services across various UK locations may find this contract to significantly bolster their portfolio and contribute to their growth objectives.

## Notice

The Food Standards Agency (FSA) is a non-ministerial government department governed by a Board appointed to act in the public interest, with the task of protecting consumers in relation to food. It is a UK-wide body with offices in London, Cardiff, Belfast and York. Delivering the 'Food We Can Trust' strategy between 2015 and 2020 is reliant on the outputs delivered by FSA staff across a number of locations including FSA offices, approved premises, working from home and through other flexible arrangements. To enable FSA staff to make their best contribution to delivering our strategy and objectives it is essential we provide a safe and healthy working environment for all and we also support staff wellbeing to ensure we are the best organisation we can be. The aims are provision of an Employee Assistance Programme to support and improve the performance of the Agency's workforce.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/33dba673-8430-4d80-ae00-e9474546ec63 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Apr 2017 |
| Submission deadline | 16 May 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Jun 2017 - 30 Jun 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FOOD STANDARDS |
| Locality | YORK |
| Post town | York |
| Postcode | YO1 7PR |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE21 York |
| Local authority | York |
| Electoral ward | Guildhall |
| Westminster constituency | York Central |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79511000 - Telephone operator services
- 79512000 - Call centre

## Release History

- 27 Apr 2017 at 12:24 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/33dba673-8430-4d80-ae00-e9474546ec63
- 26 Apr 2017 at 13:28 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/33dba673-8430-4d80-ae00-e9474546ec63

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/33dba673-8430-4d80-ae00-e9474546ec63
  27th April 2017 - Opportunity notice on Contracts Finder
- https://food.bravosolution.co.uk
  Link to eSourcing Portal

## Provenance

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