---
title: "GB-Liverpool: Customer Relationship Management System (CRM System)"
ocid: "ocds-b5fd17-519c70ff-4d62-4e5e-8193-4ed5001ac024"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-519c70ff-4d62-4e5e-8193-4ed5001ac024"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-519c70ff-4d62-4e5e-8193-4ed5001ac024.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-519c70ff-4d62-4e5e-8193-4ed5001ac024.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE ACC GROUP LIMITED"
published: "2024-07-04"
---

# GB-Liverpool: Customer Relationship Management System (CRM System)

Buyer: THE ACC GROUP LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-519c70ff-4d62-4e5e-8193-4ed5001ac024

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-519c70ff-4d62-4e5e-8193-4ed5001ac024)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-519c70ff-4d62-4e5e-8193-4ed5001ac024.json)

## Summary

The ACC Liverpool, a subsidiary of The ACC Group Limited, has awarded a contract for the implementation and continuous supply of a Customer Relationship Management System (CRM System) with a value of £167,809.60. The procurement process was conducted as an open procedure, with the tender closing on 30th June 2024. The contract period is set to start on 1st July 2024 and end on 30th June 2026. The procurement falls under the services category and the contract is active.

This tender presents an opportunity for small and medium enterprises (SMEs) specializing in Customer Relation Management software development services. Businesses with expertise in CRM systems and a track record of supplying comprehensive solutions are well-suited to compete for this contract. The location of the procurement is in the North West region of the United Kingdom, specifically in Liverpool, making it ideal for local businesses or those willing to operate in the region.

## Notice

The ACC Liverpool are looking to appoint a supplier for the implement and continuously supply of a comprehensive CRM system Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8ea99dca-53b0-4978-98c2-5217c47a9d5c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jul 2024 |
| Submission deadline | 29 Jun 2024 |
| Future notice date | Not specified |
| Award date | 29 Jun 2024 |
| Contract period | 30 Jun 2024 - 30 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £167,809 |
| Lots value | Not specified |
| Awards value | £167,809 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ACC GROUP LIMITED |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 4FP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Waterfront South |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PERITI DIGITAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212445 - Customer Relation Management software development services

## Release History

- 4 Jul 2024 at 08:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8ea99dca-53b0-4978-98c2-5217c47a9d5c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8ea99dca-53b0-4978-98c2-5217c47a9d5c
  4th July 2024 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=873060705
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-519c70ff-4d62-4e5e-8193-4ed5001ac024. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-519c70ff-4d62-4e5e-8193-4ed5001ac024.json.