---
title: "Patient Experience"
ocid: "ocds-b5fd17-51a3ee11-5e7f-43ed-b25e-c445d1ff3aa9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-51a3ee11-5e7f-43ed-b25e-c445d1ff3aa9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-51a3ee11-5e7f-43ed-b25e-c445d1ff3aa9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-51a3ee11-5e7f-43ed-b25e-c445d1ff3aa9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY HOSPITALS OF LEICESTER NHS TRUST"
published: "2019-07-19"
---

# Patient Experience

Buyer: UNIVERSITY HOSPITALS OF LEICESTER NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-51a3ee11-5e7f-43ed-b25e-c445d1ff3aa9

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## Summary

The University Hospitals of Leicester NHS Trust is seeking procurement for a Patient Experience module, specifically an annual licence fee, within the health services sector. The contract, valued at approximately £22,237, commenced on 1st April 2019 and will run until 31st March 2020. The procurement process is classified under the CPV code for system, storage and content management software, and was awarded on 25th March 2019. The delivery of the service is expected in the East Midlands region of the United Kingdom. The tender period concluded on 11th March 2019.

This award presents an opportunity for small and medium enterprises (SMEs) specialising in software services and customer satisfaction analysis to engage with a significant player in the healthcare sector. Businesses that have expertise in survey analysis services, especially those focused on patient experience and satisfaction, should consider this established market as a potential avenue for growth. Collaborating with or supplying to the University Hospitals of Leicester NHS Trust could enhance their portfolio and drive future projects in similar domains.

## Notice

Annual Licence fee for Patience Experience Module, Meridian.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3b0bb7a5-48e6-438a-b48a-bf9cb92799c4 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Jul 2019 |
| Submission deadline | 11 Mar 2019 |
| Future notice date | Not specified |
| Award date | 25 Mar 2019 |
| Contract period | 31 Mar 2019 - 31 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £22,237 |
| Lots value | Not specified |
| Awards value | £22,237 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY HOSPITALS OF LEICESTER NHS TRUST |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE3 8TB |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Glenfield Faire |
| Westminster constituency | Mid Leicestershire |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IQVIA |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 48780000 - System, storage and content management software package
- 79311300 - Survey analysis services
- 79342311 - Customer satisfaction survey

## Release History

- 19 Jul 2019 at 12:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3b0bb7a5-48e6-438a-b48a-bf9cb92799c4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3b0bb7a5-48e6-438a-b48a-bf9cb92799c4
  19th July 2019 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.leicestershospitals.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-51a3ee11-5e7f-43ed-b25e-c445d1ff3aa9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-51a3ee11-5e7f-43ed-b25e-c445d1ff3aa9.json.