---
title: "Chichester District Council: Corporate and Contact Centre telephone systems"
ocid: "ocds-b5fd17-51bf1449-9147-41b1-b67b-492f430000c5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-51bf1449-9147-41b1-b67b-492f430000c5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-51bf1449-9147-41b1-b67b-492f430000c5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-51bf1449-9147-41b1-b67b-492f430000c5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CHICHESTER DISTRICT COUNCIL"
published: "2023-04-04"
---

# Chichester District Council: Corporate and Contact Centre telephone systems

Buyer: CHICHESTER DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-51bf1449-9147-41b1-b67b-492f430000c5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-51bf1449-9147-41b1-b67b-492f430000c5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-51bf1449-9147-41b1-b67b-492f430000c5.json)

## Summary

The Chichester District Council has completed the procurement process for the replacement of corporate and contact centre telephone systems. The total contract value is £304,000 GBP, and the procurement method used was selective, with a call-off from a framework agreement. The contract period is from 7th February 2023 to 6th February 2027. The procurement stage was at the award stage, with the contract awarded to RingCentral UK Ltd. The buying organisation is the Chichester District Council located in England, South East region.

This tender presents opportunities for businesses specialising in IT services, particularly in consulting, software development, internet, and support. Small and medium-sized enterprises (SMEs) would be well-suited to compete due to the tender's suitability for SMEs. The location of the contract is in the South East region of England, providing opportunities for local businesses. Businesses interested in providing unified communications platforms with Teams dialler functionality would find this tender particularly relevant.

## Notice

Replacement of existing (separate) corporate and contact center telephone systems with a hosted (in the cloud) unified communications platform, with embedded Teams dialler functionality.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/120d4116-c60a-4298-96a4-8beeeeac5de0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2023 |
| Submission deadline | 6 Dec 2022 |
| Future notice date | Not specified |
| Award date | 7 Feb 2023 |
| Contract period | 7 Feb 2023 - 6 Feb 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £304,000 |
| Lots value | Not specified |
| Awards value | £304,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHICHESTER DISTRICT COUNCIL |
| Locality | CHICHESTER |
| Post town | Portsmouth |
| Postcode | PO19 1TY |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ27 West Sussex (South West) |
| Local authority | Chichester |
| Electoral ward | Chichester Central |
| Westminster constituency | Chichester |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RINGCENTRAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Apr 2023 at 10:59 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/120d4116-c60a-4298-96a4-8beeeeac5de0
- 9 Mar 2023 at 10:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/120d4116-c60a-4298-96a4-8beeeeac5de0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/120d4116-c60a-4298-96a4-8beeeeac5de0
  4th April 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-51bf1449-9147-41b1-b67b-492f430000c5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-51bf1449-9147-41b1-b67b-492f430000c5.json.