---
title: "Social Media Listening Tool"
ocid: "ocds-b5fd17-51e87bfd-b145-4c14-8a11-1687949a9854"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-51e87bfd-b145-4c14-8a11-1687949a9854"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-51e87bfd-b145-4c14-8a11-1687949a9854.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-51e87bfd-b145-4c14-8a11-1687949a9854.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFCOM"
published: "2024-12-04"
---

# Social Media Listening Tool

Buyer: OFCOM  
Current stage: Award  
OCID: ocds-b5fd17-51e87bfd-b145-4c14-8a11-1687949a9854

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-51e87bfd-b145-4c14-8a11-1687949a9854)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-51e87bfd-b145-4c14-8a11-1687949a9854.json)

## Summary

OFCOM, the UK communications regulator, has completed a procurement process for a Social Media Listening Tool, classified under the industry-specific software package category. The contract, valued at £46,250, involves delivery not only within the UK but also to various international locations including the British Overseas Territories, Channel Islands, Europe, Isle of Man, and beyond. The procurement followed a direct procurement method through a single tender action (below threshold), culminating in an award on 20 November 2024. The contract period begins on 31 December 2024 and ends on 30 December 2026.

This tender presents significant opportunities for businesses specialising in digital analytics and social media monitoring tools, particularly those capable of handling complex international delivery requirements. Small and medium-sized enterprises (SMEs) are encouraged to engage in such procurements as they are deemed suitable due to the nature of the procurement process. The awarded supplier is Runtime Collective Ltd, known for its robust capabilities in the sector, highlighting the potential for strategic partnerships or competitive offerings within this niche industry.

## Notice

Social Media Listening Tool

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f254e348-4346-4910-999d-c69a0dbd464f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Dec 2024 |
| Submission deadline | 20 Nov 2024 |
| Future notice date | Not specified |
| Award date | 20 Nov 2024 |
| Contract period | 31 Dec 2024 - 30 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £46,250 |
| Lots value | Not specified |
| Awards value | £46,250 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFCOM |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 9HA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | Borough & Bankside |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RUNTIME COLLECTIVE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 4 Dec 2024 at 11:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f254e348-4346-4910-999d-c69a0dbd464f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f254e348-4346-4910-999d-c69a0dbd464f
  4th December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-51e87bfd-b145-4c14-8a11-1687949a9854. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-51e87bfd-b145-4c14-8a11-1687949a9854.json.