--- title: "WHC - Network and Voice Infrastructure Services" ocid: "ocds-b5fd17-5219e380-be49-46f6-917f-bdb9d19fdd9a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5219e380-be49-46f6-917f-bdb9d19fdd9a" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5219e380-be49-46f6-917f-bdb9d19fdd9a.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-5219e380-be49-46f6-917f-bdb9d19fdd9a.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SUPPLY HERTFORDSHIRE" published: "2019-06-17" --- # WHC - Network and Voice Infrastructure Services Buyer: SUPPLY HERTFORDSHIRE Current stage: Tender OCID: ocds-b5fd17-5219e380-be49-46f6-917f-bdb9d19fdd9a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5219e380-be49-46f6-917f-bdb9d19fdd9a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5219e380-be49-46f6-917f-bdb9d19fdd9a.json) ## Summary The Welwyn Hatfield Borough Council is currently conducting an open tender for the "WHC - Network and Voice Infrastructure Services." This procurement process involves providing managed voice and network infrastructure services, divided into two lots: Lot 1 focuses on managed voice services, including support for telephony systems, while Lot 2 addresses monitoring and evaluating network infrastructure. The tender period ends on 15th July 2019, with the contract expected to commence on 1st November 2019 and run until 31st October 2022. The procurement is categorised under the services sector and falls within the networks industry, with a delivery location centred in Welwyn Garden City, Hertfordshire (postal code: AL8 6AE). This tender presents significant opportunities for businesses specialising in telecommunications and network infrastructure. Companies that provide managed voice services, network monitoring, and system evaluation will find advantageous bidding opportunities. As bidders are allowed to compete for one or both lots, this opens avenues for both small and large firms, particularly those capable of collaborating to offer multi-lot discounts. Engaging in this procurement could lead to long-term partnerships with the council and significant revenue growth, particularly for businesses positioned to enhance the council's operational efficiency in voice and network services. ## Notice Welwyn Hatfield Borough Council is seeking an experienced Contractor(s) to provide Managed Voice and Network Infrastructure Services. An overview of the services is Lot 1 - Managed Voice Services: The Partner shall provide a support service, monitor and respond to incidents and faults for all telephony services including lines, telephone switches, voicemail and call logging. Additionally evaluate the Councils' telephone system, as necessary, and recommend to the Council any modifications or improvements which may be required from time to time in order to maintain agreed service levels. Lot 2 - Network Infrastructure Services; The Partner shall monitor the wide and local area networks, and evaluate the Councils' networks, as necessary, and recommend to the Council any modifications which may be required from time to time in order to maintain agreed service levels. Bidders may bid for one or both Lots and can offer a multi lot discount Additional information: Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0a838440-c823-4000-a28e-f118d29d0c65 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Jun 2019 | | Submission deadline | 15 Jul 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Nov 2019 - 31 Oct 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SUPPLY HERTFORDSHIRE | | Locality | HERTS | | Post town | St Albans | | Postcode | AL8 6AE | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH26 North and East Hertfordshire | | Local authority | Welwyn Hatfield | | Electoral ward | Handside | | Westminster constituency | Welwyn Hatfield | | Delivery location | Not specified | ## CPV Codes ### Divisions - 32 - Radio, television, communication, telecommunication and related equipment ### Codes - 32400000 - Networks - 32410000 - Local area network - 32412000 - Communications network - 32412100 - Telecommunications network - 32424000 - Network infrastructure - 32425000 - Network operating system - 32427000 - Network system - 32522000 - Telecommunications equipment - 32523000 - Telecommunications facilities ## Release History - 17 Jun 2019 at 14:21 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0a838440-c823-4000-a28e-f118d29d0c65 - 14 Jun 2019 at 05:41 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0a838440-c823-4000-a28e-f118d29d0c65 - 14 Jun 2019 at 05:38 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0a838440-c823-4000-a28e-f118d29d0c65 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/0a838440-c823-4000-a28e-f118d29d0c65 17th June 2019 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/supplyhertfordshire/aspx/ Additional information on how to apply for this contract ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5219e380-be49-46f6-917f-bdb9d19fdd9a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5219e380-be49-46f6-917f-bdb9d19fdd9a.json.