---
title: "Interpretation and Translation Services in Central London"
ocid: "ocds-b5fd17-521faa4a-2415-40da-97c6-27926efefb49"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-521faa4a-2415-40da-97c6-27926efefb49"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-521faa4a-2415-40da-97c6-27926efefb49.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-521faa4a-2415-40da-97c6-27926efefb49.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES"
published: "2021-05-06"
---

# Interpretation and Translation Services in Central London

Buyer: NHS SHARED BUSINESS SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-521faa4a-2415-40da-97c6-27926efefb49

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## Summary

The NHS Shared Business Services has recently completed the procurement process for interpretation and translation services in Central London, specifically aimed at assisting individuals who do not have English as their first language. This contract, worth £72,228, was awarded to Language Line Limited following a selective tendering process. The service encompasses face-to-face and telephone interpretation across over 200 languages, catering primarily to primary care. The existing contract has been modified to extend its duration, aligning with other contracts under the same framework agreement, and will remain active until 30th September 2021.

This procurement represents a significant opportunity for businesses specialising in language services, especially small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations. Providers offering robust multilingual resources and 24/7 support mechanisms would be particularly well-suited to compete in future tenders. With the ongoing need for accessible communication in Central London, businesses that can deliver high-quality interpretation and translation services stand to grow through increased partnerships within the healthcare sector.

## Notice

Interpretation and translation services to people for which English language is not their first language and have difficulties expressing themselves while accessing services in Central London. The service will provide professional interpreters across a range of over 200 languages and dialects on a 24/7/365 basis. The service is commissioned for use mainly within primary care and offers the following: * Face to Face interpretation - this support the need for interpreters to be available for pre-booked appointments whether they are taking place in person, via a conference video link or when all parties are in a virtual conference environment. * Telephone Interpretation - The telephone offers immediate access to the interpretation service. No specific equipment is required - it can be accessed from any landline, mobile or VOIP telephone system Additional information: NHS Central London CCG is modifying an existing contract, through an extension of its duration to align its expiry with similar contracts held by the other borough CCG across North West London, which together are amalgamating into one single CCG from 1 April 2021. This additional duration will allow the newly established North West London CCG to consider how best to commission future services to secure best value for money and more efficient contracting arrangements. The current contract being modified / extended was awarded as a call-off under Lot 5 of the nationally established framework agreement Interpretation & Translation Services - SBS/21/NL/ZXV/10127

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4c8b26f2-efae-42c9-943a-a07bddc143d8 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 May 2021 |
| Submission deadline | 29 Mar 2021 |
| Future notice date | Not specified |
| Award date | 29 Mar 2021 |
| Contract period | 31 Mar 2021 - 30 Sep 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £72,228 |
| Lots value | Not specified |
| Awards value | £72,228 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 5JD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Marylebone |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LANGUAGE LINE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79530000 - Translation services
- 79540000 - Interpretation services

## Release History

- 6 May 2021 at 10:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4c8b26f2-efae-42c9-943a-a07bddc143d8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4c8b26f2-efae-42c9-943a-a07bddc143d8
  6th May 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.centrallondonccg.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-521faa4a-2415-40da-97c6-27926efefb49. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-521faa4a-2415-40da-97c6-27926efefb49.json.