---
title: "Dynamics 365 element support 2021 - con_10570"
ocid: "ocds-b5fd17-52253d64-79c7-4c07-9acb-3d2ccc131fa4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-52253d64-79c7-4c07-9acb-3d2ccc131fa4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-52253d64-79c7-4c07-9acb-3d2ccc131fa4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-52253d64-79c7-4c07-9acb-3d2ccc131fa4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2021-07-29"
---

# Dynamics 365 element support 2021 - con_10570

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Award  
OCID: ocds-b5fd17-52253d64-79c7-4c07-9acb-3d2ccc131fa4

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-52253d64-79c7-4c07-9acb-3d2ccc131fa4.json)

## Summary

The Department for Education has recently completed a procurement process for the tender titled "Dynamics 365 element support 2021 - con_10570". This initiative, classified under IT services (CPV Code: 72000000), was focused on the support and maintenance of a CRM system with a total contract value of £298,129. The contract period is set to run from 1st August 2021 until 31st July 2022. The procurement method employed was selective, utilising a call-off from a framework agreement. The tender period concluded on 1st July 2021, with key documents published on 29th July 2021.

This tender presents new opportunities, particularly for small and medium-sized enterprises (SMEs) specialising in IT services, including consulting, software development, and system support. Businesses looking to enhance their capabilities in CRM systems or offering similar IT solutions may find this contract aligns well with their services. The competitive nature of the procurement process may encourage innovative proposals from companies keen to support the Department for Education's technology needs.

## Notice

Support and maintenance of a CRM system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6d266643-637a-4228-9407-625948c83df1 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jul 2021 |
| Submission deadline | 1 Jul 2021 |
| Future notice date | Not specified |
| Award date | 26 Jul 2021 |
| Contract period | 31 Jul 2021 - 31 Jul 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £298,129 |
| Lots value | Not specified |
| Awards value | £298,129 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M60 7RA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NTT DATA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 29 Jul 2021 at 17:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6d266643-637a-4228-9407-625948c83df1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6d266643-637a-4228-9407-625948c83df1
  29th July 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-52253d64-79c7-4c07-9acb-3d2ccc131fa4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-52253d64-79c7-4c07-9acb-3d2ccc131fa4.json.