---
title: "Contract Award"
ocid: "ocds-b5fd17-52472621-ef9a-445e-970d-f884c313f4f1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-52472621-ef9a-445e-970d-f884c313f4f1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-52472621-ef9a-445e-970d-f884c313f4f1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-52472621-ef9a-445e-970d-f884c313f4f1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2023-01-20"
---

# Contract Award

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-52472621-ef9a-445e-970d-f884c313f4f1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-52472621-ef9a-445e-970d-f884c313f4f1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-52472621-ef9a-445e-970d-f884c313f4f1.json)

## Summary

The Department for Work and Pensions has awarded a contract for the Payment Exception Service, a voucher-based service facilitating cash collection of benefits or pensions. The contract falls under the banking services classification and was procured through a selective method with a call-off from a framework agreement. The contract value amounts to £17,417,000, with a start date of June 8, 2021 and an end date of June 7, 2023 in the North West region, UK.

This procurement opportunity, led by the government department, is suitable for small and medium-sized enterprises (SMEs) looking to grow their presence in banking services. The completion of the contract enhances business prospects for firms offering similar service solutions, particularly those capable of fulfilling the delivery requirements in the specified region. Potential bidders should consider the framework agreement and the contract period when planning their engagement strategy to secure future business.

## Notice

Payment Exception Service - provides a voucher based service to enable customer to collect their benefit or pension in cash over the counter

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/98ed3741-9415-411a-8fa6-5e6f1018bccb |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jan 2023 |
| Submission deadline | 22 Dec 2020 |
| Future notice date | Not specified |
| Award date | 7 Jul 2021 |
| Contract period | 7 Jun 2021 - 7 Jun 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £17,417,000 |
| Lots value | Not specified |
| Awards value | £9,017,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | I-MOVO |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66110000 - Banking services

## Release History

- 20 Jan 2023 at 10:40 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/98ed3741-9415-411a-8fa6-5e6f1018bccb
- 9 Jul 2021 at 12:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/98ed3741-9415-411a-8fa6-5e6f1018bccb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/98ed3741-9415-411a-8fa6-5e6f1018bccb
  20th January 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3e69af9e-48f5-43dc-9b8f-d9e73ecaac36
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-52472621-ef9a-445e-970d-f884c313f4f1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-52472621-ef9a-445e-970d-f884c313f4f1.json.