---
title: "Solution for UKHSA/Citizen Message Channel"
ocid: "ocds-b5fd17-5271828e-e104-4dfb-9571-ce6084a111f1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5271828e-e104-4dfb-9571-ce6084a111f1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5271828e-e104-4dfb-9571-ce6084a111f1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5271828e-e104-4dfb-9571-ce6084a111f1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK HEALTH SECURITY AGENCY"
published: "2022-03-08"
---

# Solution for UKHSA/Citizen Message Channel

Buyer: UK HEALTH SECURITY AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-5271828e-e104-4dfb-9571-ce6084a111f1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5271828e-e104-4dfb-9571-ce6084a111f1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5271828e-e104-4dfb-9571-ce6084a111f1.json)

## Summary

The UK Health Security Agency is overseeing a public procurement process titled "Solution for UKHSA/Citizen Message Channel," focused on text message and email contact tracing notifications, primarily within the services sector. This procurement, classified under license management software development services (CPV 72212218), is currently in the award stage, with a contract value of £1,067,613 and a minimum value of £355,871. The tender period concluded on 21 February 2022, and the awarded contract is active, with an effective period running from 22 February 2022 to 21 February 2025. The delivery address is situated in London, UK, with the procurement method being selective, initiated through a call-off from a framework agreement.

This tender presents significant business opportunities, particularly for companies specialising in software development, especially those focused on communication solutions and digital services. Small and medium-sized enterprises (SMEs) could leverage this opportunity, given their suitability for such contracts. Businesses looking to expand their reach in public sector contracts and those experienced in implementing notification systems may find this tender aligns well with their capabilities, enabling them to engage in a growing market for health-related communication services.

## Notice

Text Message / Email Contact Tracing Notifications

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3f2fb895-da62-49a6-ba6f-2b13d528c9c0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Mar 2022 |
| Submission deadline | 21 Feb 2022 |
| Future notice date | Not specified |
| Award date | 24 Feb 2022 |
| Contract period | 22 Feb 2022 - 21 Feb 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,067,613 |
| Lots value | Not specified |
| Awards value | £355,871 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK HEALTH SECURITY AGENCY |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3HX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | XMA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212218 - License management software development services

## Release History

- 8 Mar 2022 at 13:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3f2fb895-da62-49a6-ba6f-2b13d528c9c0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3f2fb895-da62-49a6-ba6f-2b13d528c9c0
  8th March 2022 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000HV3Q/gMrV6N.TrfjA4HOrzyLMPobCkkoglH.sc4nlaubDcbI
  DT10204_Fwk_Schdl_6-Order_Form__Call-Off_Schedules-Citizen_Msg_Channel.docx_LV_1.4_ (003)_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5271828e-e104-4dfb-9571-ce6084a111f1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5271828e-e104-4dfb-9571-ce6084a111f1.json.