---
title: "Hearing Support Service"
ocid: "ocds-b5fd17-528fee99-378f-4412-8fde-1a1f3d25f0a5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-528fee99-378f-4412-8fde-1a1f3d25f0a5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-528fee99-378f-4412-8fde-1a1f3d25f0a5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-528fee99-378f-4412-8fde-1a1f3d25f0a5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WESTMORLAND AND FURNESS COUNCIL"
published: "2025-07-03"
---

# Hearing Support Service

Buyer: WESTMORLAND AND FURNESS COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-528fee99-378f-4412-8fde-1a1f3d25f0a5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-528fee99-378f-4412-8fde-1a1f3d25f0a5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-528fee99-378f-4412-8fde-1a1f3d25f0a5.json)

## Summary

Westmorland and Furness Council has recently completed the award stage of a procurement process for the "Hearing Support Service," designed to assist d/Deaf and Hard of Hearing individuals residing in the council's area. The procurement process, using an open procedure, aimed to fulfil the council's statutory obligations under various acts including the Care Act 2014. The contract spans from 1st September 2025 to 31st August 2027, with a total contract value of £205,620. The procurement falls under the industry category of Social Work and Related Services, with Bid Services appointed as the supplier. The award was finalised and published on 3rd July 2025.

This tender presents opportunities for SMEs and voluntary community and social enterprises (VCSEs) specialising in personalised support services for sensory impairments. Businesses capable of providing flexible, user-centred care within the United Kingdom, particularly those with experience in engaging with service users in transitioning between children's and adult services, may find this contract aligns well with their core offerings. The collaboration involved in such tenders can lead to significant business growth, allowing organisations to broaden their portfolio in a vital and socially impactful sector.

## Notice

The Service supports individuals who are d/Deaf (and are British Sign Language (BSL) users) and/or who are Hard of Hearing, have Dual Sensory Loss and are residing in the Westmorland and Furness Council area. Service Users shall ordinarily be aged 18 years and over (or 16 years and over where a young person is being supported through transition between Children's and Adult's services), resident in the Westmorland and Furness Council area and be eligible for support as defined in the Care Act 2014. The Service shall complement existing Council statutory duties delivered under the Care Act 2014, the Children and Families Act 2014 and the Equality Act 2010 (Specific Duties and Public Authorities) Regulations 2017. The Provider shall deliver a person-centred Service which builds support around the Service User and provides maximum choice, control and flexibility in the way support is received regardless of the setting whilst maintaining the Service Users' dignity and respect.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/343c38bd-14f0-4d83-bd87-fe359656c16b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jul 2025 |
| Submission deadline | 30 Apr 2025 |
| Future notice date | Not specified |
| Award date | 12 Jun 2025 |
| Contract period | 31 Aug 2025 - 31 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £205,620 |
| Lots value | Not specified |
| Awards value | £205,620 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WESTMORLAND AND FURNESS COUNCIL |
| Locality | KENDAL |
| Post town | Lancaster |
| Postcode | LA9 4DQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD1 Cumbria |
| ITL 3 | TLD14 Westmorland and Furness |
| Local authority | Westmorland and Furness |
| Electoral ward | Kendal Strickland and Fell |
| Westminster constituency | Westmorland and Lonsdale |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BID SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 3 Jul 2025 at 15:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/343c38bd-14f0-4d83-bd87-fe359656c16b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/343c38bd-14f0-4d83-bd87-fe359656c16b
  3rd July 2025 - Awarded contract notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=a8b62896-3f0e-f011-8136-005056b64545
  Advert

## Notice URLs

- https://www.westmorlandandfurness.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-528fee99-378f-4412-8fde-1a1f3d25f0a5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-528fee99-378f-4412-8fde-1a1f3d25f0a5.json.