---
title: "UKRI DDaT19134 Correspondents, FOI, EIR, PQ and Complaints case management"
ocid: "ocds-b5fd17-52ce8167-e47a-400e-bf23-77a797d2becd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-52ce8167-e47a-400e-bf23-77a797d2becd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-52ce8167-e47a-400e-bf23-77a797d2becd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-52ce8167-e47a-400e-bf23-77a797d2becd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2020-01-30"
---

# UKRI DDaT19134 Correspondents, FOI, EIR, PQ and Complaints case management

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-52ce8167-e47a-400e-bf23-77a797d2becd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-52ce8167-e47a-400e-bf23-77a797d2becd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-52ce8167-e47a-400e-bf23-77a797d2becd.json)

## Summary

The procurement process for the UKRI DDaT19134 project, titled "Correspondents, FOI, EIR, PQ and Complaints case management," was led by UK Shared Business Services Limited, located in Swindon, England. This completed tender operated under the selective procurement method, sourced through the CCS G-Cloud 10 Framework Agreement, with a contract value of £160,547. The contract period spans from 10th June 2019 to 9th June 2021, addressing requirements in the software package and information systems industry. The formal tender stage closed on 9th June 2019.

This tender presents significant opportunities for businesses, particularly those engaged in software development and information management, to expand their service offerings within the public sector. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly well-suited to compete, given the focus on collaborative and innovative solutions for managing Freedom of Information requests and related communications. Companies equipped with expertise in managing public sector contracts and developing compliant software could find valuable partnerships and project opportunities arising from this completed contract.

## Notice

***Please note this is an award notice, not a call for competition***United Kingdom Research and Innovation have a requirement to manage Freedom of Information (FOI), Environmental Information Regulations (EIR), Data Subject Rights Requests (DSR), Ministerial Correspondence (MC), Parliamentary Questions (PQ), Letters, and Complaints. This has been sourced via the CCS G-Cloud 10 Framework Agreement (RM1557.10).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ebd0e802-814c-4430-a3d4-b6e1f033407f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jan 2020 |
| Submission deadline | 9 Jun 2019 |
| Future notice date | Not specified |
| Award date | 8 Jun 2019 |
| Contract period | 9 Jun 2019 - 9 Jun 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £89,747 |
| Lots value | Not specified |
| Awards value | £89,747 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FIVIUM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 30 Jan 2020 at 14:31 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ebd0e802-814c-4430-a3d4-b6e1f033407f
- 11 Jul 2019 at 13:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ebd0e802-814c-4430-a3d4-b6e1f033407f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ebd0e802-814c-4430-a3d4-b6e1f033407f
  30th January 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-52ce8167-e47a-400e-bf23-77a797d2becd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-52ce8167-e47a-400e-bf23-77a797d2becd.json.