---
title: "Innovation and Service Design Support"
ocid: "ocds-b5fd17-52e59772-3ff8-4829-9b8b-efdfb59c3ec8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-52e59772-3ff8-4829-9b8b-efdfb59c3ec8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-52e59772-3ff8-4829-9b8b-efdfb59c3ec8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-52e59772-3ff8-4829-9b8b-efdfb59c3ec8.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NATIONAL CITIZEN SERVICE"
published: "2019-06-20"
---

# Innovation and Service Design Support

Buyer: NATIONAL CITIZEN SERVICE  
Current stage: Tender  
OCID: ocds-b5fd17-52e59772-3ff8-4829-9b8b-efdfb59c3ec8

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## Summary

The National Citizen Service (NCS) seeks to procure consultancy services for Innovation and Service Design Support, with a total contract value of £100,000. This tender is currently in the active stage of the procurement process and follows an open procedure. The procurement will serve various regions across the United Kingdom, including London and the North West, with a closing date for submissions set for 10 am on 1st July 2019. The contract period is scheduled to commence on 15th July 2019 and conclude on 14th July 2020, focusing on enhancing the NCS's curriculum and service offerings through expert consultancy.

This tender presents a valuable opportunity for businesses specialising in research and development services and consultancy. Companies with expertise in innovation, service design, and the education sector, particularly those serving small to medium enterprises (SMEs) or voluntary and community sector organisations (VCSE), would be well-positioned to compete. By delivering a comparative analysis and optimising service delivery strategies, these businesses can play a pivotal role in shaping the future of the NCS programmes, potentially leading to further growth and collaboration with the public sector.

## Notice

Contracts Finder advert wording for one stage process National Citizen Service (NCS) is the country's fastest-growing youth movement, a rite of passage for all teenagers aged 15-17 to discover who they are and what they can do. Nearly 500,000 young people have already taken part. Find out more at www.ncsyes.co.uk NCS currently has the following opportunity for the provision of Consultancy Services for Innovation and Design Support. National Citizen Service (NCS) Trust would like to procure a consultant who can work with NCS to provide support for Innovation and Service design as we prepare to launch a refreshed curriculum and pilot possible new approaches to our services. In support of the ongoing review of NCS's long-term strategy and services, NCS requires consultancy support to deliver the following outputs: 1. Provide a comparative analysis between services delivered by other organisations which align with NCS's outcomes, and NCS's existing programme and extension services; 2. Provide an analysis of emerging trends and ideas from the world of character education and skills development that can inform future NCS curriculum and service design; 3. Provide recommendations on ways to optimise NCS Extension services for greater reach and impact, including links to non-NCS services; 4. Provide options for how to build digital innovations into NCS programme services; 5. Support the ongoing development of a lean service design process to build and test minimum viable products for service design innovations that can then be brought to scale in the future if successful. If you are interested in bidding for this opportunity, please register on the NCS Supplier Portal at https://ncs.bravosolution.co.uk Once you are registered then click on 'ITT's open to all Suppliers' and select ITT-106, then click the 'express an interest' button to gain access to the relevant documents. If you are having technical difficulties with the system please contact Bravo Solutions by Phone: 0800 069 8630 or E-mail: help@bravosolution.co.uk If you are having trouble accessing the correct opportunity please email procurement@ncstrust.co.uk If you require further clarification regarding the opportunity please use the message function within in the supplier portal. The closing date is 10am - 1st July 2019.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dbeb304e-1cb0-4ea1-89f0-1de3d432d63d |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jun 2019 |
| Submission deadline | 1 Jul 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 14 Jul 2019 - 14 Jul 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL CITIZEN SERVICE |
| Locality | LONDON |
| Post town | West London |
| Postcode | W14 8DG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Hammersmith and Fulham |
| Electoral ward | Avonmore |
| Westminster constituency | Hammersmith and Chiswick |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 20 Jun 2019 at 09:32 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/dbeb304e-1cb0-4ea1-89f0-1de3d432d63d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dbeb304e-1cb0-4ea1-89f0-1de3d432d63d
  20th June 2019 - Opportunity notice on Contracts Finder

## Notice URLs

- https://ncs.bravosolution.co.uk

## Provenance

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