---
title: "Cambridge City Council - Independent Complaints Investigation services"
ocid: "ocds-b5fd17-52eb6132-fee9-4600-8270-efb400616fa6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-52eb6132-fee9-4600-8270-efb400616fa6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-52eb6132-fee9-4600-8270-efb400616fa6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-52eb6132-fee9-4600-8270-efb400616fa6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CAMBRIDGESHIRE DISTRICT COUNCILS"
published: "2019-02-19"
---

# Cambridge City Council - Independent Complaints Investigation services

Buyer: CAMBRIDGESHIRE DISTRICT COUNCILS  
Current stage: Award  
OCID: ocds-b5fd17-52eb6132-fee9-4600-8270-efb400616fa6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-52eb6132-fee9-4600-8270-efb400616fa6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-52eb6132-fee9-4600-8270-efb400616fa6.json)

## Summary

The procurement process involves the Cambridgeshire District Councils seeking Independent Complaints Investigation services through an open tender. The project has a total value of £54,000 and is classified under the business services industry, particularly within law, marketing, consulting, and allied services. The tender period ended on 1st October 2018, and the contract was awarded on 18th October 2018, with a contract duration running from 11th November 2018 to 10th November 2021. The services will be delivered in Cambridge, located in the East of England.

This tender provides an opportunity for small and medium-sized enterprises (SMEs) with expertise in legal and investigative services. Businesses that specialise in complaint management, investigations, or consultancy related to public administration would be well-suited to compete for similar future contracts. Engaging in such tenders could enhance business visibility and foster growth by establishing valuable partnerships with local government entities.

## Notice

The contract is for Independent Complaints Investigation services. The Contractor would be responsible for: * investigating complaints of maladministration made against the Council by members of the public; * compiling reports on any cases investigated; and * where Maladministration is found, recommending appropriate remedial action.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d1cb66ab-d33f-41d5-a8ab-d3c7fa39f3e8 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Feb 2019 |
| Submission deadline | 1 Oct 2018 |
| Future notice date | Not specified |
| Award date | 17 Oct 2018 |
| Contract period | 11 Nov 2018 - 10 Nov 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £54,000 |
| Lots value | Not specified |
| Awards value | £54,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAMBRIDGESHIRE DISTRICT COUNCILS |
| Locality | CAMBRIDGE |
| Post town | Cambridge |
| Postcode | CB2 3QJ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | Cambridge |
| Electoral ward | Market |
| Westminster constituency | Cambridge |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PROBITAS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 98 - Other community, social and personal services

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 98000000 - Other community, social and personal services

## Release History

- 19 Feb 2019 at 10:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d1cb66ab-d33f-41d5-a8ab-d3c7fa39f3e8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d1cb66ab-d33f-41d5-a8ab-d3c7fa39f3e8
  19th February 2019 - Awarded contract notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=651f7b0f-45ac-e811-80ed-005056b64545
  Advert

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-52eb6132-fee9-4600-8270-efb400616fa6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-52eb6132-fee9-4600-8270-efb400616fa6.json.