---
title: "Provision of Public Online Community Panel Management"
ocid: "ocds-b5fd17-53190c72-eeba-4da2-a03e-b23dc4bdf3ee"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-53190c72-eeba-4da2-a03e-b23dc4bdf3ee"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-53190c72-eeba-4da2-a03e-b23dc4bdf3ee.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-53190c72-eeba-4da2-a03e-b23dc4bdf3ee.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "CARE QUALITY COMMISSION"
published: "2017-06-07"
---

# Provision of Public Online Community Panel Management

Buyer: CARE QUALITY COMMISSION  
Current stage: Planning  
OCID: ocds-b5fd17-53190c72-eeba-4da2-a03e-b23dc4bdf3ee

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## Summary

The Care Quality Commission (CQC) is initiating a procurement process for the "Provision of Public Online Community Panel Management" service, focusing on market research services within the healthcare industry. The contract is set to begin on 19 September 2017 and conclude on 18 September 2018, with a total budget of £35,000. Interested suppliers should prepare for recruitment of at least 100 community panel members and are invited to propose their recruitment strategies, which will be assessed based on how well they ensure diverse representation. The tender is currently in the planning stage, with a notice published on 7 June 2017. Potential providers must register on CQC's e-tendering portal to access further documentation.

This tender presents a valuable opportunity for businesses specialising in market research and community engagement, particularly those with experience in managing diverse participant groups and conducting surveys. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) may find a significant advantage due to the focus on inclusive recruitment strategies. Companies that can effectively demonstrate their ability to refresh panel memberships regularly and engage with various demographics in the healthcare sector will be particularly well-suited to compete for this contract.

## Notice

CQC are looking to procure an external supplier to manage a representative 'people's panel' made up of members of the public who will give their views through tasks (surveys) via our online community. The recruitment process Manage recruitment of a minimum of 100 members of the public per cycle for a contract period of 12 months (panel refreshed every 3 months) We would like the supplier to outline: * how many people they would look to recruit (we need to have 100 people on each a panel as a minimum to provide us with confidence in the information we find out ) but we would like suppliers to state how many people they could recruit to the panel without the total budget available. * their proposed process for recruiting new panel members, including the frequency of recruitment activities (we need to refresh the panel at least every three months to prevent the participants from becoming CQC experts) We are considering recruiting a mix of people from the categories below but would look to the supplier to suggest alternative groups, given CQC's role and remit, about how we should split the percentage. We are open to suppliers suggesting a different split as long as they clearly specify their justifications as opposed to what we have outlined.e : * 20% who have not heard of CQC * 20% who are current users of general healthcare services * 20% who have used a hospital in the past year * 20% current users of social care services or carers of someone using social care * 20% current users of mental healthcare services or carers of someone using mental healthcare services Within these categories, we would specifically look to know if any of the following groups are represented for internal reporting purposes: * people with long term conditions * People with a disability including learning disabilities * Carers Additional information: If your organisation has not yet registered on CQC's e-tendering portal please register via the weblink https://cqc-commercial.bravosolution.co.uk/web/login.html where once registered you will be able to access all tender documentation

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f439f52b-2a6a-487a-8821-8de64284d159 |
| Notice type | Planned Procurement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jun 2017 |
| Submission deadline | Not specified |
| Future notice date | 6 Jun 2017 |
| Award date | Not specified |
| Contract period | 18 Sep 2017 - 18 Sep 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £35,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARE QUALITY COMMISSION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services

## Release History

- 7 Jun 2017 at 11:36 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/f439f52b-2a6a-487a-8821-8de64284d159

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f439f52b-2a6a-487a-8821-8de64284d159
  7th June 2017 - Future opportunity notice on Contracts Finder

## Notice URLs

- https://cqc-commercial.bravosolution.co.uk/web/login.html

## Provenance

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