---
title: "GB-Basildon: Telecare Services"
ocid: "ocds-b5fd17-5340e11c-3d6d-4913-9f4d-4520dc3119cd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5340e11c-3d6d-4913-9f4d-4520dc3119cd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5340e11c-3d6d-4913-9f4d-4520dc3119cd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5340e11c-3d6d-4913-9f4d-4520dc3119cd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BASILDON BOROUGH COUNCIL"
published: "2018-03-05"
---

# GB-Basildon: Telecare Services

Buyer: BASILDON BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-5340e11c-3d6d-4913-9f4d-4520dc3119cd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5340e11c-3d6d-4913-9f4d-4520dc3119cd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5340e11c-3d6d-4913-9f4d-4520dc3119cd.json)

## Summary

Basildon Borough Council has successfully completed a tender process for the delivery of telecare services, specifically call handling for the Council's sheltered schemes. This procurement was conducted via the ESPO framework through a further competition process. The contract, valued at £244,000, commenced on 1st February 2018 and will run until 31st January 2023. The submission deadline for tenders was 2nd January 2018, and this project falls within the services industry category, specifically focused on alarm-monitoring services. The location of the service delivery is in the East of England, United Kingdom.

This tender offers significant opportunities for businesses in the social care and telecommunications sectors, particularly those that can provide innovative telecare solutions and establish strong communication services. Companies with specialisation in alarm-monitoring services or those operating within the public sector would be particularly well-suited to compete for similar tenders in the future, as the demand for telecare services in local government continues to grow.

## Notice

The provision of telecare services (call handling) to the Councils sheltered schemes. Additional information: This procurement was conducted via the ESPO framework under a further competition process.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6df408f9-d771-403f-bbfd-42fc33f7bf54 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Mar 2018 |
| Submission deadline | 2 Jan 2018 |
| Future notice date | Not specified |
| Award date | 2 Jan 2018 |
| Contract period | 1 Feb 2018 - 31 Jan 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £244,000 |
| Lots value | Not specified |
| Awards value | £244,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BASILDON BOROUGH COUNCIL |
| Locality | BASILDON |
| Post town | Southend-on-Sea |
| Postcode | SS14 1DL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH37 Essex Thames Gateway |
| Local authority | Basildon |
| Electoral ward | St Martin's |
| Westminster constituency | Basildon and Billericay |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CENTRA T/A INVICTA TELECARE SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79711000 - Alarm-monitoring services

## Release History

- 5 Mar 2018 at 10:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6df408f9-d771-403f-bbfd-42fc33f7bf54

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6df408f9-d771-403f-bbfd-42fc33f7bf54
  5th March 2018 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=296268685
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5340e11c-3d6d-4913-9f4d-4520dc3119cd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5340e11c-3d6d-4913-9f4d-4520dc3119cd.json.