---
title: "User Research Services"
ocid: "ocds-b5fd17-5366ca6f-c74e-4f12-950e-1bee4e1f7209"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5366ca6f-c74e-4f12-950e-1bee4e1f7209"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5366ca6f-c74e-4f12-950e-1bee4e1f7209.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5366ca6f-c74e-4f12-950e-1bee4e1f7209.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PEOPLE FOR RESEARCH LTD"
published: "2025-10-13"
---

# User Research Services

Buyer: PEOPLE FOR RESEARCH LTD  
Current stage: Award  
OCID: ocds-b5fd17-5366ca6f-c74e-4f12-950e-1bee4e1f7209

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## Summary

HM Land Registry has successfully awarded a contract titled "User Research Services" to provide support for participant recruitment in user research studies. This procurement, categorised under research and development consultancy services (CPV code 73200000), was executed using a selective procurement method, specifically through a call-off from a framework agreement. The contract, valued at £80,000, commences on 13th October 2025 and runs until 12th October 2026, with a potential extension for an additional 12 months. The services are set to be delivered across various regions in the United Kingdom, including London, the East Midlands, and the North East, among others. This tender process has reached the award stage, as of 13th October 2025.

This procurement initiative presents a notable opportunity for businesses specialising in user research and participant recruitment services. Given its focus on inclusivity and the need to cater to diverse user profiles, companies with expertise in ethical research practices and those capable of adapting to evolving study needs stand to benefit. While the contract is not specifically aimed at SMEs or VCSEs, it remains an open avenue for firms in the research and development consultancy sector that can deliver high-quality, dependable recruiting solutions and manage logistics efficiently. Such engagements can foster business growth by enhancing portfolio services and increasing competitive advantage in the public sector.

## Notice

HM Land Registry has awarded a contract for services that will support participant recruitment for user research studies. HM Land Registry's research involves a wide range of users, including citizens navigating the homebuying process, landlords, and small business owners and will include users from underrepresented groups and individuals with access needs. The recruitment practices will be inclusive reaching diverse participant profiles and will be carried out in line with ethical standards and relevant data protection regulations, including the UK GDPR. The supplier will adapt to evolving study needs, and provide high-quality, dependable recruitment services that enable inclusive and impactful user research. The supplier is responsible for sourcing participants who meet specific research criteria, managing logistics such as scheduling and communication, and, where required, administering participant incentives. Participants may be required to take part in both remote and in-person research sessions, depending on the study. For remote sessions, the supplier may be asked to conduct basic tech checks to ensure participants are able to join and take part effectively. The contract was sourced via Further Competition RM1043.8 Digital Outcomes 6 Lot 3 User Research Participants. The estimated total contract value is PS80,000.00 (ex VAT). The initial term of the contract is 12 months and includes an optional 12 month extension until 12th October 2027 at HMLR's sole discretion.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5662a2c9-a832-4e27-bcbd-031838bae931 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Oct 2025 |
| Submission deadline | 26 Aug 2025 |
| Future notice date | Not specified |
| Award date | 9 Oct 2025 |
| Contract period | 12 Oct 2025 - 12 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | £80,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PEOPLE FOR RESEARCH LTD |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR0 2AQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | Fairfield |
| Westminster constituency | Croydon West |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PEOPLE FOR RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73200000 - Research and development consultancy services

## Release History

- 13 Oct 2025 at 08:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5662a2c9-a832-4e27-bcbd-031838bae931

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5662a2c9-a832-4e27-bcbd-031838bae931
  13th October 2025 - Awarded contract notice on Contracts Finder

## Provenance

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