---
title: "Restoration & Renewal Colleague Engagement Survey"
ocid: "ocds-b5fd17-537a5991-e3a2-42ae-900f-01fbc55b7761"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-537a5991-e3a2-42ae-900f-01fbc55b7761"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-537a5991-e3a2-42ae-900f-01fbc55b7761.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-537a5991-e3a2-42ae-900f-01fbc55b7761.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "RESTORATION AND RENEWAL DELIVERY AUTHORITY LTD"
published: "2021-12-20"
---

# Restoration & Renewal Colleague Engagement Survey

Buyer: RESTORATION AND RENEWAL DELIVERY AUTHORITY LTD  
Current stage: Award  
OCID: ocds-b5fd17-537a5991-e3a2-42ae-900f-01fbc55b7761

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## Summary

The Restoration and Renewal Delivery Authority Ltd is seeking a service provider for the "Restoration & Renewal Colleague Engagement Survey," which involves the introduction of an annual survey for the Restoration and Renewal programme. This open procurement process, classified under the "Time accounting or human resources software development services" category, is currently in the Award stage. The tender submission deadline is set for 12:00 noon UK time on 7th October 2021, while the contract period will commence on 15th November 2021 and run until 14th November 2022. The project is located in London and has a budget value of £20,000, with a minimum contract value of £15,000.

This tender presents significant opportunities for businesses specialising in survey technology and related professional services, particularly those compliant with GDPR and the Web Content Accessibility Guidelines (WCAG) 2.1. Small and medium-sized enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) are encouraged to participate, as the buyer is keen to engage with organisations that can provide tailored survey solutions and technical support for enhancing colleague engagement within the Restoration and Renewal Delivery Authority. With ongoing support expected throughout the contract lifecycle, this is an excellent chance for providers aiming to expand their footprint in the public sector.

## Notice

The requirement is for the introduction of an annual Colleague Engagement Survey for the Restoration and Renewal programme. We require a Service Provider who can provide the best fit technology to supply the right survey platform that will work for the Delivery Authority and ongoing 24/7 technical support for the lifetime of the contract. In addition, we require Professional Services to ensure we develop an approach and set of survey questions that are tailored for our needs as well as ongoing services to provide support to all key stakeholders from Senior Leaders to survey participants. We will also require support and management information at all key stages of the survey lifecycle with focused support on completion rates, results interpretation, external benchmarks and action planning. The Service Provider will need to operate with integrity, in line with GDPR guidelines and provide confidentiality at all stages of the process. They will also need to meet the Web Content Accessibility Guidelines (WCAG) 2.1 so we deliver a survey that is accessible to all our colleagues. The Service Provider will be selected and engaged to assist the HR team to run an annual engagement survey plus additional pulse surveys during the year. Additional information: The Tender documents will be accessible at the Houses of Parliament's e-procurement portal: http://in-tendhost.co.uk/parliamentuk. Tender submissions must be uploaded to the e-procurement portal; electronic responses submitted via e-mail are not acceptable. To access the tender documents select the tender reference DA1148 in the 'current tenders' list, click on the 'view tender details' and express interest by clicking on the button provided. You will need to register your company details, thereafter you will be issued with a username and password. If you have previously registered with In-Tend, please follow the link shown which will redirect you to the home page where you can log on using your existing username and password to collect the tender documents. If you have registered and forgotten your username and password, click on the 'forgotten password' link on the In-Tend homepage. Please keep this username and password secure and do not pass it to any third parties. If you have any questions on how to use this web site please contact Mariana Apostol on mariana.apostol@r-r.org.uk. You are advised to allow sufficient time when responding to this ITT, and for the full uploading of documents, prior to the closing date of 17:00 UK time on 11th October 2021. Late tenders will not be accepted. If you are uploading multiple documents you will have to individually load one document at a time or you can opt to zip all the documents in an application such as WinZip or WinRAR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ee8ce90d-dc5c-438c-91ff-5c65a6e066a3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Dec 2021 |
| Submission deadline | 11 Oct 2021 |
| Future notice date | Not specified |
| Award date | 27 Oct 2021 |
| Contract period | 7 Dec 2021 - 6 Dec 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £20,000 |
| Lots value | Not specified |
| Awards value | £15,022 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | RESTORATION AND RENEWAL DELIVERY AUTHORITY LTD |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3JA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HIVEHR LTD T/A HIVE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72212450 - Time accounting or human resources software development services
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey

## Release History

- 20 Dec 2021 at 12:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ee8ce90d-dc5c-438c-91ff-5c65a6e066a3
- 5 Oct 2021 at 12:26 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fe63ea99-a191-421c-846a-88b9003a7881
- 5 Oct 2021 at 12:24 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fe63ea99-a191-421c-846a-88b9003a7881
- 23 Sep 2021 at 10:13 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fe63ea99-a191-421c-846a-88b9003a7881
- 23 Sep 2021 at 09:54 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fe63ea99-a191-421c-846a-88b9003a7881

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ee8ce90d-dc5c-438c-91ff-5c65a6e066a3
  20th December 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/fe63ea99-a191-421c-846a-88b9003a7881
  5th October 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- http://in-tendhost.co.uk/parliamentuk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-537a5991-e3a2-42ae-900f-01fbc55b7761. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-537a5991-e3a2-42ae-900f-01fbc55b7761.json.