---
title: "Image Viewer Future Enhancement and Service Support"
ocid: "ocds-b5fd17-53fd2bee-f810-4d47-aeff-7a59f075dac4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-53fd2bee-f810-4d47-aeff-7a59f075dac4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-53fd2bee-f810-4d47-aeff-7a59f075dac4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-53fd2bee-f810-4d47-aeff-7a59f075dac4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2025-04-14"
---

# Image Viewer Future Enhancement and Service Support

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-53fd2bee-f810-4d47-aeff-7a59f075dac4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-53fd2bee-f810-4d47-aeff-7a59f075dac4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-53fd2bee-f810-4d47-aeff-7a59f075dac4.json)

## Summary

The Home Office has awarded a contract for "Image Viewer Future Enhancement and Service Support" under the industry category of software package and information systems. This procurement process was conducted using a selective method, specifically a call-off from a framework agreement. The contract, valued at £1,500,000, was awarded to Softcat Plc, a large company based in Marlow, Buckinghamshire. The procurement process has reached the award stage, with the contract period starting on 31st March 2025 and ending on 31st March 2028. Deliveries and services will be provided within the United Kingdom.

This tender presents significant growth opportunities for businesses specialising in software development and service support, particularly those focusing on enhancing and maintaining licensed software. Small and medium-sized enterprises (SMEs) are encouraged to take part in such tenders, given their suitability mentioned in this opportunity. Companies with expertise in software services and a capacity to meet stringent contractual requirements in the public sector are best positioned to compete and benefit from future enhancements and service support projects like this one.

## Notice

Service Support and Development of the Scanapp Licence provided by Symetrica.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/903eeae5-f419-4905-8a08-b2ee1f283648 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2025 |
| Submission deadline | 18 Mar 2025 |
| Future notice date | Not specified |
| Award date | 24 Mar 2025 |
| Contract period | 30 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,500,000 |
| Lots value | Not specified |
| Awards value | £1,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 14 Apr 2025 at 14:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/903eeae5-f419-4905-8a08-b2ee1f283648

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/903eeae5-f419-4905-8a08-b2ee1f283648
  14th April 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-53fd2bee-f810-4d47-aeff-7a59f075dac4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-53fd2bee-f810-4d47-aeff-7a59f075dac4.json.