--- title: "NW2024-49 Non Emergency Patient Transport Service - NHS Norfolk and Waveney ICS" ocid: "ocds-b5fd17-540cce1a-d3fa-4b7a-9efc-de12c535850f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-540cce1a-d3fa-4b7a-9efc-de12c535850f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-540cce1a-d3fa-4b7a-9efc-de12c535850f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-540cce1a-d3fa-4b7a-9efc-de12c535850f.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD" published: "2024-01-22" --- # NW2024-49 Non Emergency Patient Transport Service - NHS Norfolk and Waveney ICS Buyer: NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD Current stage: Tender OCID: ocds-b5fd17-540cce1a-d3fa-4b7a-9efc-de12c535850f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-540cce1a-d3fa-4b7a-9efc-de12c535850f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-540cce1a-d3fa-4b7a-9efc-de12c535850f.json) ## Summary The procurement process for the NHS Norfolk and Waveney Integrated Care Board involves inviting providers to express interest in delivering Non-Emergency Patient Transport services for eligible patients across the Norfolk and Waveney region. This service aims to transport patients safely between their residences, community, and healthcare settings, including mental health transport. The contract is expected to last for 5 years with a possible extension of up to 2 years, starting on October 1, 2024. The procurement method used is the Open procedure, with a tender period ending on February 21, 2024. This tender opportunity for Non-Emergency Patient Transport services offers a chance for businesses experienced in healthcare transport to compete. Providers must ensure they can meet the post-COVID demand variations and collaborate with various healthcare partners in the Norfolk and Waveney Integrated Care System. The procurement process is aimed at ensuring safe and timely transport for patients, reflecting the commitment to high-quality healthcare services in the region. ## Notice NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) are inviting suitably qualified and experienced providers to express their interest in delivering Non- Emergency Patient Transport services (NEPTS) for eligible Norfolk and Waveney patients across NHS Norfolk and Waveney ICB. The aim of this service is to provide Non-Emergency Transport for eligible Norfolk and Waveney patients with a medical need, between their places of residence, community and acute settings transporting patients in safe, timely, comfortable and clinically appropriate transport without detriment to their medical condition. This includes all Mental health transport, both secure and non-secure. There is a need for the NEPTS Provider in the post-COVID pandemic to be able to respond to rapidly changing regional demand patterns to cater for the patient, the Acute Trusts, Community partners, Mental health partners and other stakeholder partners across Norfolk and Waveney Integrated Care System (ICS). It is anticipated that the contract period will an initial be for a period of 5 years with the option to extend for up to a further two years, commencing 1st October 2024. The Services to which this Procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (as amended The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020). As such, the procurement of the Services is being run as a bespoke, single stage application process akin to the Open procedure, involving a number of stages which are outlined within the suite of procurement documents. The Authority does not intend to hold itself bound by any of the Regulations, save those applicable to Schedule 3 Services. To access the eProcurement portal to access relevant documentation relating this opportunity, please follow the instructions below: 1. Go to https://health family.force.com/s/Welcome (and click the link to register (If your organisation has not registered previously) 2. Once registered, login into the system and look for 'C235808 - NW2024-49 Non Emergency Patient Transport Service - NHS Norfolk and Waveney ICB' Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f5626f0f-d09b-46b1-aa25-e2b523f52a96 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Jan 2024 | | Submission deadline | 21 Feb 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Sep 2024 - 30 Sep 2031 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £78,547,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD | | Locality | NORWICH | | Post town | Norwich | | Postcode | NR1 2DH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH51 Norwich and East Norfolk | | Local authority | Norwich | | Electoral ward | Lakenham | | Westminster constituency | Norwich South | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85140000 - Miscellaneous health services ## Release History - 22 Jan 2024 at 17:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f5626f0f-d09b-46b1-aa25-e2b523f52a96 - 22 Jan 2024 at 16:59 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/eeb80a00-0b4f-4fa1-a102-7ceec772ec0f ## Documents - https://www.contractsfinder.service.gov.uk/Notice/f5626f0f-d09b-46b1-aa25-e2b523f52a96 22nd January 2024 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/eeb80a00-0b4f-4fa1-a102-7ceec772ec0f 22nd January 2024 - Opportunity notice on Contracts Finder ## Notice URLs - https://health - https://health-family.force.com/s/Welcome ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-540cce1a-d3fa-4b7a-9efc-de12c535850f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-540cce1a-d3fa-4b7a-9efc-de12c535850f.json.