---
title: "Legacy Telephony Support & Maintenance"
ocid: "ocds-b5fd17-541278bd-a4e1-44b3-b535-0d83bc97d26c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-541278bd-a4e1-44b3-b535-0d83bc97d26c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-541278bd-a4e1-44b3-b535-0d83bc97d26c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-541278bd-a4e1-44b3-b535-0d83bc97d26c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "YORKSHIRE & HUMBER POLICE PROCUREMENT"
published: "2020-12-22"
---

# Legacy Telephony Support & Maintenance

Buyer: YORKSHIRE & HUMBER POLICE PROCUREMENT  
Current stage: Award  
OCID: ocds-b5fd17-541278bd-a4e1-44b3-b535-0d83bc97d26c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-541278bd-a4e1-44b3-b535-0d83bc97d26c)  
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## Summary

The procurement process, titled "Legacy Telephony Support & Maintenance," was conducted by Yorkshire & Humber Police Procurement, aiming to secure support and maintenance services for HP Legacy Telephony solutions in the software package and information systems category. The procurement method used was selective, working through a call-off from a framework agreement. The tender period concluded on 31st July 2020, and the contract was awarded on 12th August 2020, with the contract effective from 1st October 2020 until 30th September 2022. The total contract value amounted to £186,500.

This contract presents significant opportunities for companies specializing in telephony support and maintenance services, particularly those with expertise in HP systems. Businesses that are well-equipped to compete are likely to include large technology service providers capable of managing comprehensive support contracts. The engagement can foster business growth by tapping into the public sector's ongoing needs for reliable telephony solutions, particularly in a region as expansive as Yorkshire and the Humber.

## Notice

This is for support and maintenance of HP Legacy Telephony solutions

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/beaa331b-fd27-4606-84a7-3f39b1f63ed2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Dec 2020 |
| Submission deadline | 31 Jul 2020 |
| Future notice date | Not specified |
| Award date | 11 Aug 2020 |
| Contract period | 30 Sep 2020 - 30 Sep 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £186,500 |
| Lots value | Not specified |
| Awards value | £186,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | YORKSHIRE & HUMBER POLICE PROCUREMENT |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S9 2EG |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | Darnall |
| Westminster constituency | Sheffield South East |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 22 Dec 2020 at 15:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/beaa331b-fd27-4606-84a7-3f39b1f63ed2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/beaa331b-fd27-4606-84a7-3f39b1f63ed2
  22nd December 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-541278bd-a4e1-44b3-b535-0d83bc97d26c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-541278bd-a4e1-44b3-b535-0d83bc97d26c.json.