---
title: "Chat Health (E.Sussex & Kent & Health Visiting)"
ocid: "ocds-b5fd17-5421eda9-5440-4b82-8c72-f556b9d6ec2f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5421eda9-5440-4b82-8c72-f556b9d6ec2f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5421eda9-5440-4b82-8c72-f556b9d6ec2f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5421eda9-5440-4b82-8c72-f556b9d6ec2f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "KENT COMMUNITY NHS FOUNDATION TRUST"
published: "2025-08-05"
---

# Chat Health (E.Sussex & Kent & Health Visiting)

Buyer: KENT COMMUNITY NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-5421eda9-5440-4b82-8c72-f556b9d6ec2f

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## Summary

The procurement process for the "Chat Health (E.Sussex & Kent & Health Visiting)" initiative involves Kent Community NHS Foundation Trust, located in Ashford, England. The contract provides software supply services for a secure messaging platform between clinical teams and service users, enhancing accessibility to health advice. Tagged as an award stage, the contract was set on 31st July 2025, with the awarding published on 5th August 2025. The procurement method was selective, derived from a framework agreement, with the contract period commencing on 1st September 2025 and concluding on 31st July 2027. The monetary value of the contract is £80,437.92, reflecting a significant investment in healthcare technology.

This award provides substantial opportunities for business growth within the software supply and healthcare technology services sectors. It is particularly suited to large businesses due to the non-suitability for SMEs or VCSEs specified within the contract parameters. Companies with expertise in delivering secure communication solutions and software for the healthcare industry are well-positioned to compete in this space, leveraging their capabilities to potentially collaborate with NHS trusts and expand their reach within the public sector market.

## Notice

Chathealth provides a secure messaging service and associated working practices which allows end service users to use their smartphones and mobile devices to have two-way conversations with clinical teams. Using a secure messaging service helps clinical teams to provide timely and convenient access to confidential health advice. The confidential and anonymous nature of the service makes it easier end service users to engage with healthcare professionals

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bd98643b-675e-4cb4-9dd3-25e94f523dae |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Aug 2025 |
| Submission deadline | 31 Aug 2025 |
| Future notice date | Not specified |
| Award date | 30 Jul 2025 |
| Contract period | 31 Aug 2025 - 31 Jul 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,437 |
| Lots value | Not specified |
| Awards value | £80,437 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COMMUNITY NHS FOUNDATION TRUST |
| Locality | ASHFORD, |
| Post town | Tonbridge |
| Postcode | TN25 4AZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Ashford |
| Electoral ward | Goat Lees |
| Westminster constituency | Ashford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LEICESTERSHIRE PARTNERSHIP NHS TRUST |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72268000 - Software supply services

## Release History

- 5 Aug 2025 at 13:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bd98643b-675e-4cb4-9dd3-25e94f523dae

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bd98643b-675e-4cb4-9dd3-25e94f523dae
  5th August 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5421eda9-5440-4b82-8c72-f556b9d6ec2f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5421eda9-5440-4b82-8c72-f556b9d6ec2f.json.