---
title: "Service management analysis services"
ocid: "ocds-b5fd17-542d4471-260a-415a-82d0-29108c9a01b2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-542d4471-260a-415a-82d0-29108c9a01b2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-542d4471-260a-415a-82d0-29108c9a01b2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-542d4471-260a-415a-82d0-29108c9a01b2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE"
published: "2020-11-20"
---

# Service management analysis services

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE  
Current stage: Award  
OCID: ocds-b5fd17-542d4471-260a-415a-82d0-29108c9a01b2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-542d4471-260a-415a-82d0-29108c9a01b2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-542d4471-260a-415a-82d0-29108c9a01b2.json)

## Summary

The recent procurement process titled "Service management analysis services" was conducted by the Department of Health and Social Care, focusing on IT services related to consulting and support within the NHS Test and Trace Programme. This tender, which falls under the services category, was executed via a selective procurement method involving a call-off from a framework agreement. The procurement stage is complete, with a total contract value of £83,792.40. The contract period commenced on 22 September 2020 and concluded on 2 November 2020, with the award decision published on 29 September 2020.

This tender presents an opportunity for businesses specialising in IT consulting and software development services, particularly those with experience in healthcare-related projects. Companies that are adept in service management, technical support, and analysis could greatly benefit from similar tenders. The competitive landscape is suited for both large firms and SMEs, yet those with prior engagement in government contracts or healthcare initiatives may find themselves better positioned to compete effectively.

## Notice

Review the end to end technical service provision to establish the robustness of the service provision of the application estate for the NHS Test and Trace Programme.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1d4fe8be-6dff-4a45-9587-b888e207c24e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Nov 2020 |
| Submission deadline | 21 Sep 2020 |
| Future notice date | Not specified |
| Award date | 28 Sep 2020 |
| Contract period | 21 Sep 2020 - 2 Nov 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £83,792 |
| Lots value | Not specified |
| Awards value | £83,792 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Nov 2020 at 16:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1d4fe8be-6dff-4a45-9587-b888e207c24e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1d4fe8be-6dff-4a45-9587-b888e207c24e
  20th November 2020 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000kEFg/vvNouZZefS.7wd2c4wS4XXTYx_AyBnyZsxLxZB69_Yc
  RM1557.11-G-Cloud-11-Call-off-contract_Computacenter.v4 FINAL (signed by CC) 2 signed_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-542d4471-260a-415a-82d0-29108c9a01b2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-542d4471-260a-415a-82d0-29108c9a01b2.json.