---
title: "Digital Workplace AI Support"
ocid: "ocds-b5fd17-543ca8b4-5ba4-4d53-8615-72d9ad3ec459"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-543ca8b4-5ba4-4d53-8615-72d9ad3ec459"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-543ca8b4-5ba4-4d53-8615-72d9ad3ec459.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-543ca8b4-5ba4-4d53-8615-72d9ad3ec459.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Department for Work and Pensions"
published: "2026-09-23"
---

# Digital Workplace AI Support

Buyer: Department for Work and Pensions  
Current stage: Award  
OCID: ocds-b5fd17-543ca8b4-5ba4-4d53-8615-72d9ad3ec459

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-543ca8b4-5ba4-4d53-8615-72d9ad3ec459)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-543ca8b4-5ba4-4d53-8615-72d9ad3ec459.json)

## Summary

The Department for Work and Pensions (DWP) procured specialist digital workplace AI support, including services relating to Copilot Agents and other digital workplace AI solutions. The work is intended to help DWP develop its AI capability and establish a scalable, secure and consistent approach to delivering AI agents. This is a professional IT services requirement, rather than a purchase of AI software alone. The delivery location is Blackpool. The requirement is relevant to suppliers with expertise in implementing and supporting workplace AI, particularly Copilot Agents, and in helping organisations build secure, repeatable ways to deliver AI-agent services.

The procurement is complete and the contract was awarded to UBDS IT Consulting Limited. The award date was 31 August 2026, and the contract runs from 31 August 2026 to 30 August 2027. The awarded value is £688,630. The procurement used a selective route as a call-off from a framework agreement. The tender’s estimated value range was £688,630 to £999,000. This was a single service requirement, with no separate lots described. The tender deadline was 24 July 2026 at 17:00. The award record identifies the selected supplier and an active award; no evaluation criteria are stated in the available process information.

This award shows that DWP has purchased specialist support to expand its digital workplace AI capability, with Copilot Agents and other AI solutions at the centre of the requirement. A credible competitor for a similar requirement would need practical expertise in designing, developing or supporting AI agents in a workplace setting, alongside the ability to make delivery secure and consistent at organisational scale. Experience translating AI capability into dependable services, rather than supplying technology in isolation, would be commercially relevant. The award went to an SME, and the original requirement was marked as suitable for SMEs, indicating that a supplier need not be a large organisation to compete. Suppliers should also be prepared to pursue public-sector work through framework call-offs, the route used for this contract.

## Notice

Supply of a service to support the provision of specialist support services relating to Copilot Agents and other Digital Workplace AI solutions, enabling DWP to further develop its Digital Workplace AI capability and establish a scalable, secure and consistent approach to the delivery of AI agents

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ef5baee3-2406-44e4-bda7-5b04f6660c94 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Aug 2026 |
| Contract period | 31 Aug 2026 - 30 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £999,000 |
| Lots value | Not specified |
| Awards value | £688,630 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Department for Work and Pensions |
| Locality | BLACKPOOL |
| Postcode area | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UBDS IT Consulting Limited |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 23 Sep 2026 at 14:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ef5baee3-2406-44e4-bda7-5b04f6660c94

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ef5baee3-2406-44e4-bda7-5b04f6660c94
  23rd September 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-543ca8b4-5ba4-4d53-8615-72d9ad3ec459. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-543ca8b4-5ba4-4d53-8615-72d9ad3ec459.json.