--- title: "Custodial Healthcare Service Provision - AWARD" ocid: "ocds-b5fd17-544c697d-cc33-4ef6-bf63-57d43fe435f6" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-544c697d-cc33-4ef6-bf63-57d43fe435f6" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-544c697d-cc33-4ef6-bf63-57d43fe435f6.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-544c697d-cc33-4ef6-bf63-57d43fe435f6.json" source: "Contracts Finder" current_stage: "Award" buyer: "THAMES VALLEY POLICE" published: "2025-02-25" --- # Custodial Healthcare Service Provision - AWARD Buyer: THAMES VALLEY POLICE Current stage: Award OCID: ocds-b5fd17-544c697d-cc33-4ef6-bf63-57d43fe435f6 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-544c697d-cc33-4ef6-bf63-57d43fe435f6) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-544c697d-cc33-4ef6-bf63-57d43fe435f6.json) ## Summary Thames Valley Police has awarded a contract for the provision of Custodial Healthcare Services, with the title of "Custodial Healthcare Service Provision - AWARD". The healthcare services will be provided by Mountain Healthcare Limited and encompass various police custody suites across the South East of the United Kingdom, specifically in locations such as Maidenhead, Reading, Aylesbury, Milton Keynes, Abingdon, Banbury, and Newbury. The contract, valued at £22,000,000, falls under the category of health and social work services and will span from 1st June 2025 to 31st May 2033. The procurement process utilised was a restricted procedure, with the tender period concluding on 16th September 2024. This award marks the completion stage of the procurement process, with the final contract formalised on 25th February 2025. This tender presents a substantial opportunity for businesses specialising in healthcare services, particularly those experienced in forensic medical examinations, detention health management, and holistic healthcare services. Firms capable of offering integrated healthcare solutions with NHS, social care, and voluntary sector providers stand to benefit significantly. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-suited to compete for such contracts, ensuring a diversified and responsive approach to healthcare in the custodial environment. Businesses with a robust capability to handle short notice operational needs and long-term strategic healthcare integration will find this a promising avenue for growth and partnership with a major public sector authority. ## Notice The provision of fully qualified, trained & competent Healthcare Professionals embedded 24/7/365(6) in the 6 main Custody Suites in the TVP area to assess, treat & signpost Detained Persons (DPs) to ensure fitness for detention, interview, charging, release, with full live Clinical Oversight & consideration of a multi skilled workforce to assist across the Force & in particular the South of the Force. (Note; there is additional pressure in Loddon Valley & Maidenhead that may require additional support). The service needs to be reactive to short notice operational needs as well as proactive to longer term strategies. The ever evolving operational & custody requirements need to fully integrate with NHS (L&D), Social Care & Voluntary Sector providers of health & social support, creating & managing interconnected relationships & pathways with a view to reducing the 'revolving door' effect around the reasons for committing crimes. This will be in conjunction with regular reporting & the subsequent meeting of a number of stringent key performance indicators. Interactive training scenarios involving the Authority &/or other organisations will be welcomed as will insights into industry related technological advances. The Police custody suites are located; Berkshire (Maidenhead & Reading) Buckinghamshire (Aylesbury & Milton Keynes) Oxfordshire (Abingdon & Banbury) Newbury (Berks) - Retained for Operational Contingency High Wycombe (Bucks) - Retained for Operational Contingency. The services within scope, including PACE compliant core Custodial Healthcare provision, primarily, Custody DP Healthcare management, the provision of medical & forensic examinations, treatment for minor medical injuries, fitness assessments prior to interview, charging, bailing, court appearance &/or release, live clinical oversight, crisis support, management of substance misuse & onward referral services for people who have been DPs. In addition, but not limited to, the core provision; a) Holistic Healthcare Services; (General Healthcare prior to & following any forensic work) b) Forensic sampling following a healthcare assessment relevant for that purpose c) Call Centre, email & video call facilities (or other mutually agreed contact mechanisms) through which the Authority can ask for forensic medical & healthcare services. This re-tendering exercise aims to increase equity of access & ensure a consistent, resilient & high standard of quality care to DPs. The service will delivered in line with current national standards, guidance, based on NHSE specification & best practice, & at the same time meet the local needs of each Custody Suite/Force area, planned & Ad hoc operational requirements. The Provider will ensure that the service is delivered in an age-appropriate way for children, adults & vulnerable persons; all staff must meet the skills & competences commensurate with the role they are performing. The service should consider PACE, Safeguarding, su... ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cb271bf1-5fae-453c-8837-cbd1e4fac6c6 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 25 Feb 2025 | | Submission deadline | 16 Sep 2024 | | Future notice date | Not specified | | Award date | 25 Feb 2025 | | Contract period | 31 May 2025 - 31 May 2033 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £22,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THAMES VALLEY POLICE | | Locality | OXFORDSHIRE | | Post town | Oxford | | Postcode | OX5 2NX | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | | ITL 3 | TLJ14 Oxfordshire CC | | Local authority | Cherwell | | Electoral ward | Kidlington East | | Westminster constituency | Bicester and Woodstock | | Delivery location | TLJ South East (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | MOUNTAIN HEALTHCARE | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services - 85100000 - Health services - 85141000 - Services provided by medical personnel ## Release History - 25 Feb 2025 at 08:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cb271bf1-5fae-453c-8837-cbd1e4fac6c6 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/cb271bf1-5fae-453c-8837-cbd1e4fac6c6 25th February 2025 - Awarded contract notice on Contracts Finder ## Notice URLs - http://www.thamesvalley.police.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-544c697d-cc33-4ef6-bf63-57d43fe435f6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-544c697d-cc33-4ef6-bf63-57d43fe435f6.json.