---
title: "Smart Communications Document Production System"
ocid: "ocds-b5fd17-5457805f-506f-4a78-8e9f-12129566d960"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5457805f-506f-4a78-8e9f-12129566d960"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5457805f-506f-4a78-8e9f-12129566d960.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5457805f-506f-4a78-8e9f-12129566d960.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE INSOLVENCY SERVICE"
published: "2024-12-31"
---

# Smart Communications Document Production System

Buyer: THE INSOLVENCY SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-5457805f-506f-4a78-8e9f-12129566d960

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5457805f-506f-4a78-8e9f-12129566d960)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5457805f-506f-4a78-8e9f-12129566d960.json)

## Summary

The Insolvency Service has awarded a contract to SMARTCOMMS SC LIMITED for the procurement of a Smart Communications Document Production System. This contract involves the annual support and maintenance of the SmartComms software, crucial for sustaining document production operations. The tender falls under the industry category of software packages and information systems (CPV code 48000000) and is located in England, United Kingdom. The procurement process utilised a direct procurement method, specified as single tender action below the threshold. The contract period commences on 12 February 2025 and concludes on 11 February 2026, with a total contract value of £116,788.38 GBP. The procurement stage is at the award update, with the award notice dated 30 December 2024 and published on 31 December 2024.

This tender presents a significant opportunity for businesses specialising in software support and maintenance, particularly those focusing on communication and document production systems. The procurement specifies suitability for small and medium enterprises (SMEs), indicating a favourable landscape for such companies to leverage the contract for business growth. Companies able to provide high-quality, reliable software maintenance and support services in the software package and information systems industry will find this contract particularly beneficial, fostering possible long-term partnerships with government bodies like The Insolvency Service.

## Notice

This is a Contract Award Notice. The provision of annual support and maintenance of SmartComms software to support Doc Prod software. The contract is awarded for a total period of 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ac3e6b3b-92bf-40a1-b0fa-9c8f646c7663 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Dec 2024 |
| Submission deadline | 30 Dec 2024 |
| Future notice date | Not specified |
| Award date | 30 Dec 2024 |
| Contract period | 12 Feb 2025 - 11 Feb 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £116,788 |
| Lots value | Not specified |
| Awards value | £116,788 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE INSOLVENCY SERVICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 2HT |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SMARTCOMMS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 31 Dec 2024 at 10:05 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ac3e6b3b-92bf-40a1-b0fa-9c8f646c7663
- 31 Dec 2024 at 10:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ac3e6b3b-92bf-40a1-b0fa-9c8f646c7663

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ac3e6b3b-92bf-40a1-b0fa-9c8f646c7663
  31st December 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c1fe9ca4-9072-4a7c-8c44-57c3cc4aa561

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5457805f-506f-4a78-8e9f-12129566d960. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5457805f-506f-4a78-8e9f-12129566d960.json.