---
title: "Ticketing 2022 - 2025 - Request for Information only"
ocid: "ocds-b5fd17-545f1436-271b-44a3-96e4-e0ecde1c314e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-545f1436-271b-44a3-96e4-e0ecde1c314e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-545f1436-271b-44a3-96e4-e0ecde1c314e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-545f1436-271b-44a3-96e4-e0ecde1c314e.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "ENGLISH HERITAGE-PROCUREMENT"
published: "2021-05-26"
---

# Ticketing 2022 - 2025 - Request for Information only

Buyer: ENGLISH HERITAGE-PROCUREMENT  
Current stage: Tender  
OCID: ocds-b5fd17-545f1436-271b-44a3-96e4-e0ecde1c314e

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## Summary

The English Heritage-Procurement is initiating a Request for Information (RFI) for the "Ticketing 2022 - 2025" project, aimed at assessing the feasibility of a unified ticketing solution. This process is currently in the planning stage, with the RFI published on 26th May 2021. The tender period will conclude on 4th June 2021, while the contract is expected to start on 7th June 2021 and run until 18th June 2021. The procurement falls under the services category, with a focus on software packages and information systems, and aims to integrate existing ticketing solutions for enhanced customer experience across English Heritage sites located in the United Kingdom and beyond. The method of procurement adopted is an open procedure, which is below threshold. 

This tender presents a significant opportunity for businesses specialising in software development and ticketing systems, particularly those that can provide innovative and integrated solutions. Small and medium-sized enterprises (SMEs) that focus on developing user-friendly and efficient point of sale (POS) software are particularly well-suited to compete in this tender process. Additionally, businesses with expertise in digital solutions for the heritage and tourism sector will find this procurement an excellent avenue for growth, as it aligns with the increasing demand for streamlined visitor access solutions in cultural venues.

## Notice

English Heritage is initiating an exercise to understand the feasibility of providing a unified, ticketing solution across the organisation. The primary objective of this project is to unify two different existing solutions into one. The unified solution will need to offer online, advanced ticketing with access to all of our sites, along with the facility for visitors to walk-up and pay to enter. Please note this a Request for Information only and not a formal tender at this stage. The English Heritage Trust shall not be bound to accept any offer, proceed further with this tender process or; contract award. Additional information: Suppliers need to ensure they are registered on the English Heritage Trust electronic tendering portal called In-Tend (https://in-tendhost.co.uk/english-heritage/aspx/Home). Assistance in registration including supplier guides, telephone and email helplines, are available via this portal. The In-Tend portal will be used by the English Heritage Trust to manage activities supporting this opportunity. Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fc79b63c-35db-45b5-8ecc-3af0a7006c6f |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 May 2021 |
| Submission deadline | 4 Jun 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 7 Jun 2021 - 18 Jun 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ENGLISH HERITAGE-PROCUREMENT |
| Locality | WILTS |
| Post town | Swindon |
| Postcode | SN2 2EH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Mannington and Western |
| Westminster constituency | Swindon South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48110000 - Point of sale (POS) software package

## Release History

- 26 May 2021 at 09:21 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fc79b63c-35db-45b5-8ecc-3af0a7006c6f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fc79b63c-35db-45b5-8ecc-3af0a7006c6f
  26th May 2021 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/english-heritage/aspx/Home
  Additional information on how to apply for this contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-545f1436-271b-44a3-96e4-e0ecde1c314e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-545f1436-271b-44a3-96e4-e0ecde1c314e.json.