---
title: "Healthwatch Service"
ocid: "ocds-b5fd17-546ae3b0-6133-436d-8fdf-35cff978dab0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-546ae3b0-6133-436d-8fdf-35cff978dab0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-546ae3b0-6133-436d-8fdf-35cff978dab0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-546ae3b0-6133-436d-8fdf-35cff978dab0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STOKE-ON-TRENT CITY COUNCIL"
published: "2018-10-12"
---

# Healthwatch Service

Buyer: STOKE-ON-TRENT CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-546ae3b0-6133-436d-8fdf-35cff978dab0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-546ae3b0-6133-436d-8fdf-35cff978dab0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-546ae3b0-6133-436d-8fdf-35cff978dab0.json)

## Summary

Stoke-on-Trent City Council conducted a public procurement process for the "Healthwatch Service," aiming to enhance local health representation and support for patients and service users. The procurement was classified under health and social work services, with a total value of £925,000. This open tender process concluded on 2nd October 2018, and the contract period is set to commence from 1st February 2019 until 31st January 2024, covering the West Midlands region.

This tender presents significant opportunities for businesses in the health and social services sector, particularly those that can deliver consumer advocacy and support services. Small and medium-sized enterprises (SMEs) with expertise in patient engagement, service information, and independent advocacy will be well-positioned to compete for future contracts. With the local council actively seeking to represent the public's voice in healthcare, businesses with innovative approaches and community-focused strategies will find a welcoming environment for growth.

## Notice

Stoke-on-Trent City Council wishes to commission a Healthwatch service that will: * Act as local consumer champion representing the collective voice of patients, service users, carers and the public * Support individuals to access information and advice about services * Provide or signpost people to independent advocacy if they need help to complain about NHS services * Have real influence with commissioners, providers, regulators and HealthWatch England using their knowledge of what matters to local people

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e691727f-dd35-4ffc-94fc-feacb895096c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Oct 2018 |
| Submission deadline | 2 Oct 2018 |
| Future notice date | Not specified |
| Award date | 1 Oct 2018 |
| Contract period | 1 Feb 2019 - 31 Jan 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £925,000 |
| Lots value | Not specified |
| Awards value | £925,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STOKE-ON-TRENT CITY COUNCIL |
| Locality | STOKE-ON-TRENT |
| Post town | Stoke-on-Trent |
| Postcode | ST4 1HH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG23 Stoke-on-Trent |
| Local authority | Stoke-on-Trent |
| Electoral ward | Hartshill Park & Stoke |
| Westminster constituency | Stoke-on-Trent Central |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ENGAGING COMMUNITIES STAFFORDSHIRE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 12 Oct 2018 at 08:39 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e691727f-dd35-4ffc-94fc-feacb895096c
- 12 Oct 2018 at 08:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e691727f-dd35-4ffc-94fc-feacb895096c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e691727f-dd35-4ffc-94fc-feacb895096c
  12th October 2018 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=350715556
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-546ae3b0-6133-436d-8fdf-35cff978dab0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-546ae3b0-6133-436d-8fdf-35cff978dab0.json.