---
title: "Provision of a Unified Communications - Service Management"
ocid: "ocds-b5fd17-54767f39-4bda-4a67-bd95-73b729f0440c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-54767f39-4bda-4a67-bd95-73b729f0440c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-54767f39-4bda-4a67-bd95-73b729f0440c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-54767f39-4bda-4a67-bd95-73b729f0440c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HS2"
published: "2021-03-31"
---

# Provision of a Unified Communications - Service Management

Buyer: HS2  
Current stage: Award  
OCID: ocds-b5fd17-54767f39-4bda-4a67-bd95-73b729f0440c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-54767f39-4bda-4a67-bd95-73b729f0440c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-54767f39-4bda-4a67-bd95-73b729f0440c.json)

## Summary

The procurement process for the provision of Unified Communications - Service Management has been completed by HS2, a prominent organisation located in Birmingham, England. The contract, valued at £360,412, was awarded to Symity Limited following a selective procurement method under the Crown Commercial Services G-Cloud 12 framework. The contract duration is for 24 months, commencing from 6th April 2021 and with an option for an additional 24-month extension. The tender officially closed on 26th March 2021 and pertains to the IT services industry category.

This tender presents significant opportunities for growth, particularly for small and medium-sized enterprises (SMEs) specialising in IT consulting and support services. Businesses well-versed in unified communications and service management could benefit from similar frameworks and contracts, enhancing their service capabilities and expanding their client base. Engaging in such tenders allows companies to secure stable revenue streams while contributing to large-scale infrastructure projects.

## Notice

A contract has been Awarded to Symity Limited for the provision of Unified Communications - Service Management Support Services for a period of twenty-four, (24) months, with an option to extend the contract on an annual basis for a further twenty-four, (24) months, as a Direct Award under the Crown Commercial Services, (CCS), G-Cloud 12 framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c0324dbb-1e0a-46cd-bf8d-787a4e8bf23c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Mar 2021 |
| Submission deadline | 26 Mar 2021 |
| Future notice date | Not specified |
| Award date | 26 Mar 2021 |
| Contract period | 5 Apr 2021 - 5 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £360,412 |
| Lots value | Not specified |
| Awards value | £360,412 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HS2 |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B4 6GA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England), TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SYMITY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 31 Mar 2021 at 08:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c0324dbb-1e0a-46cd-bf8d-787a4e8bf23c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c0324dbb-1e0a-46cd-bf8d-787a4e8bf23c
  31st March 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-54767f39-4bda-4a67-bd95-73b729f0440c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-54767f39-4bda-4a67-bd95-73b729f0440c.json.