---
title: "Extension of existing Contract for CRM & Data Application Transformation, Design, Development, Implementation & Support."
ocid: "ocds-b5fd17-5488d47f-c0f4-4107-ae0e-f96a748a207e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5488d47f-c0f4-4107-ae0e-f96a748a207e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5488d47f-c0f4-4107-ae0e-f96a748a207e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5488d47f-c0f4-4107-ae0e-f96a748a207e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CARE QUALITY COMMISSION"
published: "2022-10-13"
---

# Extension of existing Contract for CRM & Data Application Transformation, Design, Development, Implementation & Support.

Buyer: CARE QUALITY COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-5488d47f-c0f4-4107-ae0e-f96a748a207e

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## Summary

The Care Quality Commission has awarded an extension of an existing contract for CRM & Data Application Transformation, Design, Development, Implementation & Support. The total contract value is £5,276,000. The procurement method used was selective, calling off from a framework agreement. The contract period runs from 1st November 2019 to 31st October 2023. The buying organisation is based in Newcastle upon Tyne, England, with a postal code of NE1 4PA. The industry category is IT services, covering consulting, software development, Internet, and support.

This tender provides opportunities for small and medium-sized enterprises (SMEs) in the IT services sector to compete. Companies specialising in data intelligence, analytics, and applications solutions are well-suited to bid for this contract. The completion date for the tender was on 1st October 2019, so the contract is currently active until the 31st October 2023. Businesses looking to provide ongoing support and development services within the specified industry category should consider engaging with the Care Quality Commission for potential future opportunities.

## Notice

This is a Transparency Notice publication to original Contract for CRM & Data Application Transformation, Design, Development, Implementation & Support. This notice replaces previous published awarded contract notice: https://www.contractsfinder.service.gov.uk/Notice/f0728e6a-ed96-4c60-9e02-f91d9b636371 published on the 05th October 2021. The available 2nd 12th month option to extend the contract period has since been taken extending the contract expiry date up to the 31st October 2023. The original procurement was undertaken through the CCS Framework Agreement reference number RM3821 for the provision of Data and Applications Solutions, Lot 1d: Data Intelligence & Analytics following Direct Award process. Total maximum award value is the maximum of all charges including all optional extensions. This value modification has been completed in compliance with regulation 72 (a) of the Public Contracts Regulations 2015. CQC Reference: CQC ICTC 821.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/aadab639-1e00-4531-ae35-7fc05bf7ac55 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Oct 2022 |
| Submission deadline | 1 Oct 2019 |
| Future notice date | Not specified |
| Award date | 30 Oct 2020 |
| Contract period | 1 Nov 2019 - 31 Oct 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,396,666 |
| Lots value | Not specified |
| Awards value | £9,672,666 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARE QUALITY COMMISSION |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 4PA |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INFOSYS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Oct 2022 at 14:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/aadab639-1e00-4531-ae35-7fc05bf7ac55
- 6 Oct 2022 at 10:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/67fdef2b-fc43-4fa2-ac76-bbefb70e5cee

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/aadab639-1e00-4531-ae35-7fc05bf7ac55
  13th October 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/67fdef2b-fc43-4fa2-ac76-bbefb70e5cee
  6th October 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.contractsfinder.service.gov.uk/Notice/f0728e6a-ed96-4c60-9e02-f91d9b636371

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5488d47f-c0f4-4107-ae0e-f96a748a207e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5488d47f-c0f4-4107-ae0e-f96a748a207e.json.