---
title: "36287 contact centre"
ocid: "ocds-b5fd17-548d0d51-a270-481c-a2c6-173169544386"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-548d0d51-a270-481c-a2c6-173169544386"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-548d0d51-a270-481c-a2c6-173169544386.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-548d0d51-a270-481c-a2c6-173169544386.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LEICESTER CITY COUNCIL"
published: "2025-09-16"
---

# 36287 contact centre

Buyer: LEICESTER CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-548d0d51-a270-481c-a2c6-173169544386

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-548d0d51-a270-481c-a2c6-173169544386)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-548d0d51-a270-481c-a2c6-173169544386.json)

## Summary

Leicester City Council has completed the procurement process for a contract titled "36287 contact centre," awarding it to Hansom Taxis. This contract involves the provision of taxi services and the hire of passenger transport vehicles with a driver, covering multiple regions across the United Kingdom including the North East, North West, Yorkshire and the Humber, and others down to the South West. The award was published on 16th September 2025, with the contract running from 11th September 2025 to 17th July 2026. The procurement was conducted through a Mini Competition under the Council’s Dynamic Purchasing System (DPS) PAN3059 for Passenger Transport Services, a method suitable for varying projects that require flexibility.

This tender offers significant business growth opportunities for service providers in the transport sector, particularly those capable of offering taxi and passenger transport services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to compete due to its suitability for these entities. The contract, with an awarded value of £25,350, showcases a considerable opportunity for large-scale operations within the taxi service industry, ensuring steady work across multiple UK regions. This award demonstrates the potential for established taxi firms with substantial resources to expand their reach and influence by partnering with local authorities via targeted procurement processes.

## Notice

This contract is for the provision of XX transport services. It has been awarded following a Mini Competition under Council's Dynamic Purchasing System (DPS) PAN3059 - Passenger Transport Services. To find out more about this DPS and how to provide taxi services to the Council, please see Taxi firms tendering for contracts (leicester.gov.uk)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f533e953-2b77-4ea2-85cb-b5b89d02fa2a |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Sep 2025 |
| Submission deadline | 9 Sep 2025 |
| Future notice date | Not specified |
| Award date | 8 Sep 2025 |
| Contract period | 10 Sep 2025 - 17 Jul 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £185 |
| Lots value | Not specified |
| Awards value | £25,415 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTER CITY COUNCIL |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE5 0LH |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF21 Leicester |
| Local authority | Leicester |
| Electoral ward | North Evington |
| Westminster constituency | Leicester East |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HANSOM TAXIS |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)

### Codes

- 60120000 - Taxi services
- 60170000 - Hire of passenger transport vehicles with driver

## Release History

- 16 Sep 2025 at 15:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f533e953-2b77-4ea2-85cb-b5b89d02fa2a
- 9 Sep 2025 at 11:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2ee8a86b-28cb-447a-b0a5-d6fc1a64cb84

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f533e953-2b77-4ea2-85cb-b5b89d02fa2a
  16th September 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/2ee8a86b-28cb-447a-b0a5-d6fc1a64cb84
  9th September 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.leicester.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-548d0d51-a270-481c-a2c6-173169544386. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-548d0d51-a270-481c-a2c6-173169544386.json.