---
title: "Avaya Support"
ocid: "ocds-b5fd17-5495bf51-8783-4dbb-8d8f-0cfc7a758bee"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5495bf51-8783-4dbb-8d8f-0cfc7a758bee"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5495bf51-8783-4dbb-8d8f-0cfc7a758bee.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5495bf51-8783-4dbb-8d8f-0cfc7a758bee.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "KETTERING GENERAL HOSPITAL NHS TRUST"
published: "2026-07-02"
---

# Avaya Support

Buyer: KETTERING GENERAL HOSPITAL NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-5495bf51-8783-4dbb-8d8f-0cfc7a758bee

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5495bf51-8783-4dbb-8d8f-0cfc7a758bee)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5495bf51-8783-4dbb-8d8f-0cfc7a758bee.json)

## Summary

This procurement process involves the Kettering General Hospital NHS Trust as the buying organisation, seeking to acquire 'Avaya Support' services within the 'Universal Mobile Telephone System (UMTS) services' category. Located in Kettering, UK, this contract had progressed to the award stage as of 2nd July 2026. The contract, valued at £527,226.18, was structured through a selective procurement method, specifically a call-off from a framework agreement. The tender period ended on 31st March 2026, with the contract period scheduled from 1st April 2026 to 31st March 2029.

This tender provides significant growth opportunities for businesses experienced in providing telecommunication support and maintenance services, particularly those capable of delivering high-quality support for Avaya systems. Although this specific award was given to a large enterprise, Maintel Europe Limited, businesses that can demonstrate similar capabilities and expertise in 'Universal Mobile Telephone System (UMTS) services' may find similar procurement processes beneficial. While SMEs and VCSEs were not deemed suitable for this specific contract, companies that can leverage framework agreements and offer robust end-to-end support solutions could gain advantageous contracts in future opportunities.

## Notice

AVAYA SYSTEM SUPPORT,MAINTENANCE and Upgrade

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/acc4414e-b8a0-419f-9f62-49f8b9bd22ba |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jul 2026 |
| Submission deadline | 31 Mar 2026 |
| Future notice date | Not specified |
| Award date | 16 Apr 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £527,226 |
| Lots value | Not specified |
| Awards value | £527,226 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KETTERING GENERAL HOSPITAL NHS TRUST |
| Locality | KETTERING |
| Post town | Northampton |
| Postcode | NN16 8UZ |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF25 North Northamptonshire |
| Local authority | North Northamptonshire |
| Electoral ward | Northall |
| Westminster constituency | Kettering |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MAINTEL EUROPE |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64212700 - Universal Mobile Telephone System (UMTS) services

## Release History

- 2 Jul 2026 at 10:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/acc4414e-b8a0-419f-9f62-49f8b9bd22ba

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/acc4414e-b8a0-419f-9f62-49f8b9bd22ba
  2nd July 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5495bf51-8783-4dbb-8d8f-0cfc7a758bee. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5495bf51-8783-4dbb-8d8f-0cfc7a758bee.json.