--- title: "Specialist Information, Advice & Support Service for d/Deaf and Hard of Hearing People" ocid: "ocds-b5fd17-5505a5c4-432a-4f09-93c8-da028c4d923e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5505a5c4-432a-4f09-93c8-da028c4d923e" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5505a5c4-432a-4f09-93c8-da028c4d923e.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-5505a5c4-432a-4f09-93c8-da028c4d923e.json" source: "Contracts Finder" current_stage: "Tender" buyer: "CUMBRIA COUNTY COUNCIL" published: "2020-11-13" --- # Specialist Information, Advice & Support Service for d/Deaf and Hard of Hearing People Buyer: CUMBRIA COUNTY COUNCIL Current stage: Tender OCID: ocds-b5fd17-5505a5c4-432a-4f09-93c8-da028c4d923e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5505a5c4-432a-4f09-93c8-da028c4d923e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5505a5c4-432a-4f09-93c8-da028c4d923e.json) ## Summary The Cumbria County Council is currently seeking tenders for the "Specialist Information, Advice & Support Service for d/Deaf and Hard of Hearing People." This procurement falls under the health and social work services category and is taking place in the North West region of the United Kingdom. The tender process is in the active stage, having commenced on 13th November 2020, with a submission deadline set for 4th December 2020. The overall contract value is £81,250, and the service is intended to run from 15th January 2021 until 31st August 2022. An open procurement method is being used for this tender. This tender presents a valuable opportunity for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in health and social care services. The successful bidder will play a pivotal role in enhancing the quality of life for d/Deaf and hard of hearing individuals in Cumbria, supporting their independence and well-being. Companies with experience in delivering inclusive services, outreach programmes, and effective communication methods for individuals with sensory impairments will be particularly well-suited to compete for this contract. ## Notice The Service will support Cumbria County Council to achieve its vision as identified in The Council Plan 2018 - 2022: "A Council that works with residents, businesses, communities and other organisations to deliver the best services possible within the available resources." The three outcomes the Council wants for the people of Cumbria are: - people in Cumbria are healthy and safe; - places in Cumbria are well connected and thriving; - the economy in Cumbria is growing and benefits everyone. The aim of the Service is to ensure the provision of high quality, safe, best practise, and value for money Services that meet the quality outcomes and safeguarding responsibilities of the Council. For our users of services this means that they are supported to: a) live independently within their community; b) improve and maintain health and wellbeing; c) exercise maximum choice and control over their own life and where appropriate the lives of their family members; d) sustain a family unit which avoids children and adults being required to take on inappropriate caring roles; e) participate as active and equal citizens, both economically and socially; f) have the best quality of life and wellbeing, irrespective of illness or disability; g) delay and reduce the need for care and support; and h) retain maximum dignity and respect. The Service will complement existing Council statutory duties delivered under The Care Act 2014, The Children and Families Act 2014 and the Equality Act 2010 (Specific Duties and Public Authorities) Regulations 2017, for people who are deaf and hard of hearing, and their Carers, ordinarily resident and living in Cumbria. People may also access the Service who have a dual sensory loss. The Provider will work in partnership with the Council and will be responsible for the provision of a One Stop Shop, to include a single point of access and outreach, for specialist information advice and support for deaf and hard of hearing people living across Cumbria, and their Carers. People may also access the Service who have a dual sensory loss. The One Stop Shop will include, but is not limited to, providing information advice and support as to what is available and how to access this, and self-direct and/or support with referrals to statutory services and non-statutory community based support in line with the Councils statutory obligations. Outcome based commissioning and contracting aims to shift the emphasis from the services a provider will offer to the outcomes that service will achieve. The Provider is expected to achieve the outcomes and requirements of the specification and its appendices. The Council will monitor compliance with the targets. The Service will be subject to review, change and innovation over the lifetime of the contract. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/65a9e469-58e9-465d-9fdf-cda61503309c | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Nov 2020 | | Submission deadline | 4 Dec 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 15 Jan 2021 - 31 Aug 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £81,250 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CUMBRIA COUNTY COUNCIL | | Locality | CARLISLE | | Post town | Carlisle | | Postcode | CA1 1RZ | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD1 Cumbria | | ITL 3 | TLD13 Cumberland | | Local authority | Cumberland | | Electoral ward | Castle | | Westminster constituency | Carlisle | | Delivery location | TLD North West (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 13 Nov 2020 at 15:23 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/65a9e469-58e9-465d-9fdf-cda61503309c ## Documents - https://www.contractsfinder.service.gov.uk/Notice/65a9e469-58e9-465d-9fdf-cda61503309c 13th November 2020 - Opportunity notice on Contracts Finder - https://procontract.due-north.com/Procurer/Advert/AdvertSummary?projectId=7629d386-c025-eb11-8105-005056b64545&projectStepId=8129d386-c025-eb11-8105-005056b64545 Advert ## Notice URLs - http://www.cumbria.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5505a5c4-432a-4f09-93c8-da028c4d923e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5505a5c4-432a-4f09-93c8-da028c4d923e.json.